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- Tasks: Be the friendly face for residents, solving issues and keeping their homes tidy.
- Company: Join RHP, a top-rated employer dedicated to safe and secure homes.
- Benefits: Earn at least the London Living Wage plus meaningful rewards and recognition.
- Why this job: Make a real difference in your community while enjoying a supportive work environment.
- Qualifications: Experience in customer service and cleaning, with a passion for helping others.
- Other info: Embrace diversity and enjoy excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
A typical day for you would include being a first point of contact for customers on our estates, reporting and solving their issues quickly and maintaining a great place for them to live. Doing your job brilliantly means being a reassuring presence on our estates and responding to things in the moment like clearing rubbish chutes, replacing light bulbs, and reporting communal repairs.
Responsibilities:
- Maintain a sparkling clean, tidy, and safe estate.
- Experience of delivering world-class service to customers.
- Carry out cleaning and handle cleaning materials safely.
Compensation and Benefits:
- We pay our caretakers at least the London Living Wage to recognise the higher cost of living in the capital.
- Offer a wide range of extra, meaningful awards.
- You may be asked to complete a standard DBS check if offered the role.
Our Values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, click on 'apply now'. Advert closes: 5 April.
About RHP:
We provide safe, secure homes - opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months. Our employees enjoy working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment practices. If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connected through difference: We embrace and understand the value diversity brings - it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
Caretakers in Teddington employer: RHP Group
Contact Detail:
RHP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretakers in Teddington
✨Tip Number 1
Get to know the estate! Familiarise yourself with the area and the common issues residents face. This way, when you chat with potential employers, you can show off your knowledge and passion for creating a great living environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for residents, think about how you can demonstrate your ability to solve problems quickly and effectively during interviews. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Show your commitment to safety and cleanliness! Be ready to discuss your experience with cleaning materials and safety protocols. Employers love candidates who take these responsibilities seriously, so share any relevant experiences you have.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it gives you a better chance to stand out. Plus, you’ll find all the info you need about the role and our values, which will help you tailor your approach.
We think you need these skills to ace Caretakers in Teddington
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you've made a difference for customers in the past!
Be Specific About Your Experience: Don’t just say you’ve done cleaning or maintenance work; give us the details! Mention specific tasks you've handled, like clearing rubbish chutes or replacing light bulbs, to show you’re ready for the role.
Reflect Our Values: We care about our values, so make sure your application reflects them. Talk about how you 'know your stuff' and how you 'make it happen' in your previous roles. This will help us see if you're a good fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RHP Group
✨Know Your Stuff
Make sure you understand the role of a caretaker inside and out. Familiarise yourself with common issues that residents face and how to resolve them quickly. This will show your potential employer that you’re proactive and ready to tackle challenges head-on.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, it’s crucial to demonstrate your experience in delivering world-class service. Prepare examples of how you've handled customer queries or complaints in the past, highlighting your ability to remain calm and reassuring.
✨Be Ready for Practical Questions
Expect questions about specific tasks like clearing rubbish chutes or replacing light bulbs. Brush up on the practical aspects of the job and think through how you would approach these tasks efficiently. This will help you convey your hands-on experience and readiness for the role.
✨Embrace the Company Values
RHP values caring, making things happen, and having knowledge. During your interview, reflect these values in your answers. Share stories that illustrate how you embody these principles in your work, showing that you align with their culture and mission.