Lettings Coordinator in Wargrave

RHouse UK is part of WR Bennett Group Ltd, a family run business based in Wargrave, Berkshire since 1955. RHouse UK manages shared housing across Reading, its surrounding area, and has a growing presence in High Wycombe. Most HMO management agents manage properties. R House manages people, and that is what shapes how the team works day to day.

We're looking for a full time Lettings Coordinator to join the RHouse lettings team.

The role:

This is a field based position covering our HMO portfolio across Reading and the surrounding area, and our growing presence in High Wycombe. You'll be the person prospective and new tenants meet first, and the quality of that first impression shapes whether interest turns into occupancy.

Day to day, you'll be:

• Conducting in person property viewings across the portfolio, working to a scheduled diary and following up to reduce no shows.
• Staging and moving marketing kits between void rooms, so every property is show ready ahead of a viewing.
• Delivering smooth, professional tenant check ins on move in day, and supporting check outs and inventories as required.
• Qualifying applicants and maintaining a clear, organised pipeline, following up with warm leads and re-engaging previous enquiries where appropriate.
• Keeping our CRM and trackers accurately up to date following each viewing and check in.

What we're looking for:

A confident, professional manner face to face, someone highly organised and reliable with a travel based schedule, persistent with follow ups, and detail oriented, particularly around how a property presents. This role suits someone who takes pride in getting the small things right, because those are what turn a viewing into a tenancy.

The details:

Full time, 37.5 hours a week, flexible across the week to accommodate viewings and check ins, including 2 to 3 evenings a week and some Saturdays.

Field based across Reading and High Wycombe. Own transport required. Ideally you'll be based somewhere between the two areas, given regular travel between them.

This role is subject to a DBS check.