Service Manager - Tonyrefail Comprehensive

Service Manager - Tonyrefail Comprehensive

Tonyrefail Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage school catering services and promote healthy eating among students.
  • Company: Rhondda Cynon Taf Council, dedicated to nutritious meals for young people.
  • Benefits: Competitive pay, flexible hours, and a supportive work environment.
  • Why this job: Make a real difference in students' lives through healthy eating initiatives.
  • Qualifications: Experience in catering, budget management, and staff supervision required.
  • Other info: Join a diverse team committed to community health and wellbeing.

The predicted salary is between 30000 - 42000 £ per year.

Location: Tonyrefail Comprehensive, Tonyrefail, CF39 8HG

Hours: Full time (35 hours per week), Term time only

Grade: 7

Pay: £16.08 per hour

Type of contract: Permanent, Term Time only

About Us

Rhondda Cynon Taf Council’s Catering Services are incorporated into the 21st Century Schools & Transformation Division. Catering Services has a proud record of delivering nutritious meals to young people in educational establishments. Our dynamic and flexible workforce play a vital role in supporting the development of healthier lifestyles for those within our community.

About the Role

Catering Services are looking for a self-motivated and enthusiastic individual to manage the schools catering provision. As part of this role, you will be required to implement and support all new projects and service improvements. You will have extensive experience in catering, budget monitoring and staff management along with good knowledge of relevant legislation and the practices and procedures associated with working in a kitchen environment. Expected hours of working are 7.30am to 3.00pm but you will need to be flexible should the situation and demand change. Some overtime for evening work may be necessary.

Key Responsibilities

  • To work with the school in relation to its actions to promote healthy eating and wellbeing amongst pupils, paying particular emphasis to healthy eating as part of a whole school approach to health and wellbeing.
  • To undertake management responsibility for all catering outlets on site.
  • Identify and address any underperformances, poor practices and complaints.
  • Maintain a consistent high standard of service in all catering outlets.
  • To work alongside the Head Chef/Cook and Coffee Shop Supervisor in a practical "hands on" role.
  • To ensure that financial objectives are checked and monitored within all catering outlets.
  • To maximise meal numbers by encouraging customers to use the service.
  • To assist the Principal Officer with budget forecasts and financial reports.
  • To manage staff hours and productivity levels, review and monitor staff performance and provide development opportunities.
  • Interview, select and train staff.
  • To manage and control sickness, and be responsible for staff cover and rotas/work schedules etc.
  • Responsible for ensuring and maintaining cleanliness and high standards of hygiene in all catering outlets.
  • To comply with the Council's requirement and responsibilities relating to all Food, Health and Safety.
  • To arrange monthly team meetings and attend cluster meetings as and when required.
  • To participate in and/or assist with menu planning as required.
  • To work with the Management Team and school regarding any services changes and implement improvements.
  • To liaise, communicate and assist the Principal Officer/customers and staff in a pleasant and professional manner.
  • Responsible for the securing and opening of all catering outlets, stores and building as and when required.

The successful candidate will:

  • Demonstrate good communication skills.
  • Have a positive ‘action focused’ attitude.
  • Be enthusiastic with a logical and organised approach to planning.
  • Have the ability to function effectively under pressure.
  • Foster a positive safety culture, and customer focused environment.

Additional Information

For further information or an informal discussion regarding this post, please contact the Central Catering Team on (01443) 281141 or email CateringServices@rctcbc.gov.uk to request a call back.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council. In addition, the successful applicant will be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce and is committed to equal opportunity in recruitment and selection. We are inclusive of all individuals regardless of age, sex, race, disability, sexual orientation, gender identity, religion or belief, pregnancy or maternity.

The Council supports Welsh language workforce planning and guarantees interview opportunities for Welsh-speakers of Level 3 and above if essential criteria are met.

Note: Due to high number of applications, individual acknowledgments may not be provided. If you do not hear within four weeks of the closing date, please assume the application was unsuccessful on this occasion. The Council thanks you for your interest.

The Council also supports Armed Forces recruitment and will offer interview opportunities to applicants who are Service Leavers, Veterans or Reservists and meet essential criteria.

Service Manager - Tonyrefail Comprehensive employer: Rhondda Cynon Taf County Borough Council

Rhondda Cynon Taf Council’s Catering Services is an exceptional employer, offering a supportive and inclusive work environment that prioritises the health and wellbeing of young people in our community. With a focus on professional development, employees benefit from opportunities to enhance their skills while contributing to meaningful projects that promote healthier lifestyles. Located in Tonyrefail, this role provides a unique chance to make a positive impact within local schools, all while enjoying a flexible term-time schedule and being part of a dynamic team dedicated to excellence in service delivery.
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Contact Detail:

Rhondda Cynon Taf County Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Tonyrefail Comprehensive

✨Tip Number 1

Network like a pro! Reach out to your connections in the catering industry or local schools. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for the interview by researching the school and its catering services. Show us you’re passionate about promoting healthy eating and how you can make a difference!

✨Tip Number 3

Practice common interview questions related to staff management and budget monitoring. We want to see your experience shine through, so be ready to share specific examples!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.

We think you need these skills to ace Service Manager - Tonyrefail Comprehensive

Catering Management
Budget Monitoring
Staff Management
Knowledge of Food Legislation
Hygiene Standards
Customer Service
Communication Skills
Problem-Solving Skills
Menu Planning
Team Leadership
Flexibility
Organisational Skills
Ability to Work Under Pressure
Health and Safety Compliance

Some tips for your application 🫡

Show Your Passion for Catering: When writing your application, let us see your enthusiasm for catering! Share any experiences that highlight your love for food and how you’ve contributed to healthy eating initiatives in the past.

Be Specific About Your Experience: We want to know about your extensive experience in catering and staff management. Use specific examples to demonstrate how you've successfully managed teams or improved service standards in previous roles.

Highlight Your Organisational Skills: As a Service Manager, being organised is key! Make sure to mention any relevant experiences where you’ve effectively planned and executed projects, managed budgets, or handled staff schedules.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Rhondda Cynon Taf County Borough Council

✨Know Your Catering Stuff

Make sure you brush up on your catering knowledge, especially around healthy eating and food safety regulations. Being able to discuss relevant legislation and how it impacts the role will show that you're serious about the position.

✨Show Off Your Management Skills

Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve improved performance or handled complaints effectively. This will demonstrate your ability to lead and motivate staff in a busy kitchen environment.

✨Be Ready for Practical Questions

Expect questions that require you to think on your feet. You might be asked how you would handle a specific situation, like a sudden increase in meal numbers or a staff shortage. Practise your responses to these scenarios to show your problem-solving skills.

✨Communicate Like a Pro

Since good communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you would liaise with the school and other stakeholders to promote healthy eating initiatives. A positive and professional attitude will go a long way!

Service Manager - Tonyrefail Comprehensive
Rhondda Cynon Taf County Borough Council
Location: Tonyrefail

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