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- Tasks: Assist with clerical duties and communications in the Public Spaces Department.
- Company: Join Rhondda Cynon Taf Council, dedicated to community service and diversity.
- Benefits: Enjoy a supportive work environment with staff networks and a commitment to inclusivity.
- Why this job: Make a difference while gaining valuable experience in local government.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Welsh speakers are encouraged to apply and will be prioritised for interviews.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Job Description
Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.
Based at Aberdare Park Lodge
An opportunity has arisen for a permanent post for a Support Officer within the Public Space Department of Rhondda Cynon Taff Council.
Job Description
Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.
Based at Aberdare Park Lodge
An opportunity has arisen for a permanent post for a Support Officer within the Public Space Department of Rhondda Cynon Taff Council.
The successful candidates will assist in all clerical duties related to the Public Spaces Department., including all forms of communications with public, elected members and partner organisations.
This role will also require recording of customer data and general clerical support using council systems.
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.
In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.
The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.
An application submitted for this post in Welsh will not be treated less favourably than an application made in English.
As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.
In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.
In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.
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Support Officer employer: Rhondda Cynon Taf County Borough Council
Contact Detail:
Rhondda Cynon Taf County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer
✨Tip Number 1
Familiarise yourself with the Public Space Department's current projects and initiatives. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Rhondda Cynon Taf Council. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Highlight any experience you have in clerical duties or customer service roles. Be ready to discuss specific examples of how you've successfully managed communications or data recording in previous positions.
✨Tip Number 4
If you're a Welsh speaker, make sure to mention this in your discussions. The council values language skills and being a Welsh speaker could give you an edge in the selection process.
We think you need these skills to ace Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Support Officer. Highlight key skills such as clerical duties, communication with the public, and data recording that you should emphasise in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Include any previous roles that involved clerical work or customer service, and be specific about your contributions.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the council's commitment to diversity. Mention your understanding of safeguarding responsibilities and how you can contribute positively to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Support Officer role.
How to prepare for a job interview at Rhondda Cynon Taf County Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Support Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in clerical support and communication.
✨Show Your Commitment to Safeguarding
Since protecting children and vulnerable adults is a core responsibility, be ready to talk about your understanding of safeguarding practices. Share any relevant experiences or training that demonstrate your commitment to this important aspect of the role.
✨Highlight Your Communication Skills
As the role involves communication with the public and partner organisations, prepare examples that showcase your effective communication skills. Think about times when you successfully resolved issues or conveyed information clearly.
✨Emphasise Diversity and Inclusion
The Council values diversity, so be sure to express your understanding and appreciation for a diverse workforce. You might want to mention any experiences you have working in diverse teams or how you promote inclusivity in your work.
