At a Glance
- Tasks: Help clients at risk of homelessness by providing advice and support.
- Company: Join a dynamic Council team dedicated to housing solutions.
- Benefits: Inclusive workplace with diverse staff networks and career development opportunities.
- Other info: Welsh speakers are encouraged to apply, with guaranteed interviews for qualified candidates.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer-facing roles and knowledge of homelessness legislation.
The predicted salary is between 30000 - 42000 £ per year.
Based in Sardis House, Pontypridd. We are looking for a self-motivated and enthusiastic individual to be an integral part of our busy Housing Solutions team. You will be responsible for interviewing and advising clients at risk of homelessness or in housing need so wherever possible homelessness is prevented and the Council can effectively discharge its duty in accordance with the Housing (Wales) Act 2014. You will also carry out a full assessment of clients' housing and support needs to complete online Common Housing Register applications.
You should have experience of working in a busy and pressurised customer-facing role. Knowledge of the relevant homelessness legislation is essential, and experience of partnership working would be desirable.
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council. In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.
The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.
An application submitted for this post in Welsh will not be treated less favourably than an application made in English. As part of the Council's longer-term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.
In view of the large number of Application Forms which are currently being submitted, individual applications are not acknowledged. Consequently, if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.
In support of the Council's voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.
Housing Solutions Officer in Rhondda employer: Rhondda Cynon Taf County Borough Council
As a Housing Solutions Officer at the Council, you will join a dedicated team in Pontypridd that prioritises community welfare and diversity. The Council fosters a supportive work culture with numerous employee networks, ensuring a welcoming environment for all staff. With a commitment to professional development and a focus on safeguarding vulnerable individuals, this role offers meaningful opportunities to make a real difference in people's lives while enjoying the benefits of working within a progressive local authority.
Contact Details:
Rhondda Cynon Taf County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Officer in Rhondda
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Rhondda Cynon Taf County Borough Council.
✨Attend Social Work Events and Workshops
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✨Showcase Your Passion and Expertise
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✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Rhondda Cynon Taf County Borough Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Solutions Officer in Rhondda
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Rhondda Cynon Taf County Borough Council:Before hitting send, make sure to tailor your application specifically to Rhondda Cynon Taf County Borough Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Rhondda Cynon Taf County Borough Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
