At a Glance
- Tasks: Lead daily operations and ensure top-notch customer service at Bronwydd Swimming Pool.
- Company: Join a vibrant leisure facility dedicated to community enjoyment and safety.
- Benefits: Gain valuable experience in management and customer relations while working in a fun environment.
- Other info: Opportunity for personal growth and development in a dynamic setting.
- Why this job: Make a splash by enhancing visitor experiences and leading a passionate team.
- Qualifications: Operational experience and relevant qualifications required; safeguarding responsibilities included.
The predicted salary is between 26559 - 32461 £ per year.
Bronwydd Swimming Pool requires a Duty Manager to oversee daily operations, lead staff on shift, and deliver high-quality customer service in a busy, front-facing leisure facility.
The role focuses on programming activities, bookings administration, and maintaining safety and welfare for visitors.
Applicants should have suitable operational experience and relevant qualifications, with additional safeguarding responsibilities and an enhanced DBS check.
Pool Duty Manager — Lead Customer Experience & Operations employer: Rhondda Cynon Taf County Borough Council
Rhondda Cynon Taf County Borough Council is an exceptional employer, offering a supportive work environment that prioritises diversity and employee development. With comprehensive induction and ongoing training, as well as the opportunity to register with Social Care Wales, employees can grow their skills while making a meaningful impact in the community. Located in Treforest, the council fosters a collaborative culture that values the contributions of every team member, ensuring a rewarding experience for all staff.
Contact Details:
Rhondda Cynon Taf County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pool Duty Manager — Lead Customer Experience & Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rhondda Cynon Taf County Borough Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rhondda Cynon Taf County Borough Council
Don't be shy about reaching out to Rhondda Cynon Taf County Borough Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Pool Duty Manager — Lead Customer Experience & Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rhondda Cynon Taf County Borough Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rhondda Cynon Taf County Borough Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
