Casual Reception Co-ordinator

Casual Reception Co-ordinator

Full-Time 31650 - 43607 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide excellent customer service at the reception and assist with bookings.
  • Company: Join a vibrant community at Gartholwg Lifelong Learning Centre.
  • Benefits: Flexible casual hours, supportive environment, and opportunities for personal growth.
  • Other info: Diverse workplace with guaranteed interviews for care experienced leavers.
  • Why this job: Be the friendly face of the Centre and make a difference in your community.
  • Qualifications: Welsh language level 3-5 and a passion for customer service.

The predicted salary is between 31650 - 43607 £ per year.

There are casual positions available in this post, to provide an excellent customer focused reception and booking service to the Centre and Arts Service customers. The Arts Service is looking for confident and welcoming individuals for a Casual Reception Co‑ordinator role at Gartholwg Lifelong Learning Centre in Church Village. Welsh language level 3-5 is essential for this role.

Duties Will Include:

  • Ensuring the efficient operation of Reception duties
  • Taking payments, issuing receipts and checking cash balances
  • Operation of computerised management information systems
  • Dealing with telephone calls and general enquiries
  • Assisting with the promotion of the Centre

There will be a requirement to work daytime, evenings and the occasional weekend.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council. In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English. As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh‑speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh‑speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.

Care Experienced Leavers – Guaranteed Interview Scheme: As part of the Council’s corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities. The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.

Casual Reception Co-ordinator employer: Rhondda Cynon Taf County Borough Council

At Gartholwg Lifelong Learning Centre, we pride ourselves on fostering a welcoming and inclusive work environment that values diversity and promotes employee growth. As a Casual Reception Co-ordinator, you will be part of a supportive team dedicated to providing exceptional customer service while enjoying flexible working hours that accommodate your lifestyle. With initiatives like guaranteed interviews for Welsh speakers and care experienced leavers, we are committed to creating meaningful opportunities for all our staff.

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Contact Details:

Rhondda Cynon Taf County Borough Council Recruitment Team

We think you need these skills to ace Casual Reception Co-ordinator

Welsh Language Proficiency (Level 3-5)
Customer Service Skills
Reception Management
Cash Handling
Computerised Management Information Systems Operation
Telephone Communication
General Enquiry Handling