At a Glance
- Tasks: Deliver exceptional concierge services and create memorable experiences for residents and guests.
- Company: Chiltern Place, a luxury residential property with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities to build valuable connections.
- Other info: Join a passionate team and thrive in a fast-paced, rewarding environment.
- Why this job: Be the face of luxury living and make a real impact on residents' experiences.
- Qualifications: Experience in luxury hospitality, strong communication skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
The role of Night Concierge will focus on the residents and guests of Chiltern Place, delivering duties and overall experience to an exceptional standard. They will be the main point of contact for all and excel on the concierge services, amenity operations, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered.
They will direct, co‑ordinate, plan and undertake essential central services such as guest arrivals, deliveries, post, amenity and transportation bookings, dry cleaning, general requests, waste disposal and recycling. They will focus on building loyalty with residents and delivering results through proactive communication as well as by meeting residents’ and management’s expectations, thus creating memorable experiences.
Alongside the Night Duty Manager and building Management you will refer and follow up on any significant lifestyle requests to management and ensure the multiple service elements operate effectively to create a seamless one‑team approach by being an effective and proactive member of the team. You will be an ambassador for the brand and the development.
The Candidate
- Previous experience in a similar role within a 5‑star or luxury residential property.
- Must have a strong command of the English language.
- Must have excellent communication, customer service and Microsoft Office skills.
- Good understanding of Health and Safety.
- Service driven, understand the importance of going the extra mile.
- Experience dealing with high‑net‑worth clients.
- Good knowledge of the central London area.
- Strong list of contacts within the hospitality industry preferred.
- Must be assertive, show initiative and have a very keen eye for detail.
- Efficient in multi‑tasking in high pressure environments.
- Experienced car driver with a valid and clean driving license essential.
Night Concierge employer: Rhodium RH-45-
At Triptych Residential, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and development. As a Day Concierge, you will be part of a dedicated team in a prestigious London location, where your contributions are valued and recognised, and you will have the opportunity to build lasting relationships with residents and guests while delivering exceptional service. With a focus on health and safety, and a commitment to excellence, we offer a rewarding environment that encourages you to go the extra mile and thrive in your role.
