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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and build lasting relationships in a luxury showroom.
- Company: Join a supportive team at a leading luxury sales consultancy.
- Benefits: Competitive salary, generous bonuses, paid training, and employee discounts.
- Why this job: Be part of a dynamic environment where your flair for design shines.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy a friendly workplace with opportunities for personal growth and volunteering.
The predicted salary is between 26000 - 28200 £ per year.
Salary: £26,000-£28,000 basic + performance bonus up to £6,200 (OTE up to £34,200)
Location: Loughborough
Job Type: 37 hours per week, Monday-Saturday (one weekday off)
House: Mon - Fri 09:00 - 17:00, Sat 09:30 - 17:00
The Role
As a Showroom Sales Advisor, you will play a key role in delivering a first-class customer experience—from the first enquiry to aftersales support. You will be confident, approachable, and organised, thriving in a fast-paced sales and customer service environment. Sales enquiries may begin in person, over the phone, or via email, so clear and friendly communication across all channels is essential.
Key Responsibilities
- Welcoming customers to the showroom and building strong, lasting relationships
- Answering inbound sales calls and making outbound calls to our customer database
- Creating quotations, processing payments, and arranging deliveries
- Providing expert advice on product suitability, sizing, and pricing
- Showcasing a natural flair for interiors and design
- Managing customer records and daily activity in the CRM system
- Arranging and dispatching samples
- Delivering outstanding aftersales service
- Confirming showroom appointments ahead of customer visits
- Maintaining a clean, welcoming, and professional showroom environment
- Offering refreshments to customers during appointments
What Is On Offer
- Competitive salary with generous bonus potential
- Paid training and ongoing development
- A friendly, supportive, and welcoming workplace
- Competitive holiday allowance with the option to buy additional leave
- Enhanced maternity and paternity leave
- Company pension scheme
- Healthcare cash plan provided by Simply Health
- Employee Assistance Programme
- Employee, friends, and family discount on products
- Employee wellbeing initiatives, including Mental Health First Aiders
- Two paid volunteering days per year
Luxury Sales Advisor employer: Rhodium Consulting
Contact Detail:
Rhodium Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, role-play different scenarios with a friend. This will boost your confidence and help you sound natural when chatting with potential clients.
✨Tip Number 3
Dress the part! As a Luxury Sales Advisor, your appearance matters. Make sure you look polished and professional for any interviews or showroom visits. It shows you understand the luxury market and are ready to represent the brand.
✨Tip Number 4
Don't forget to follow up! After an interview or meeting, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Luxury Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can connect with customers, so show us how approachable you are.
Tailor Your Application: Make sure to tailor your application to the Luxury Sales Advisor role. Highlight your relevant experience in sales and customer service, and don’t forget to mention any flair for interiors and design. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like you’d use when chatting with a customer. This will help us see your communication skills right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Rhodium Consulting
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the company offers. This means understanding their features, benefits, and how they fit into interior design. Being able to discuss these confidently will show your passion and expertise.
✨Practice Your Communication Skills
Since clear and friendly communication is key in this role, practice answering common interview questions out loud. You could even role-play with a friend to simulate the interview environment. This will help you articulate your thoughts better and appear more approachable.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Highlight situations where you built strong relationships or resolved issues effectively. This will demonstrate your ability to thrive in a fast-paced sales environment.
✨Dress to Impress
As a Luxury Sales Advisor, your appearance matters. Dress smartly and professionally for the interview to reflect the brand's image. This not only shows respect for the interviewers but also gives them a glimpse of how you would represent the company in the showroom.
