Luxury Showroom Team Leader in Bury St Edmunds

Luxury Showroom Team Leader

Salary: £28,000-£30,000 + performance bonus potential up to £13,952 (OTE £43,952)

Location: Suffolk (Bury St. Edmunds area)

Hours: Full-time, 37 hours/week, some weekend working on a rota basis

Are you ready to take your career to the next level with a prestigious luxury brand in the interiors sector? We are partnering with a highly respected retailer and importer of premium natural stone and porcelain flooring, with a reputation for delivering exceptional quality and service across the UK.

As a Showroom Team Leader, you\’ll play a key role in driving sales, supporting your team, and delivering a truly exceptional customer experience. You\’ll work in a beautiful showroom environment, leading by example and bringing your passion for interiors and luxury products to every interaction.

What you\’ll do:

• Lead and support a team of sales advisors, helping them hit targets and develop their skills
• Manage your own customer leads and conduct face‑to‑face showroom appointments
• Provide expert advice on products, pricing, and interiors, delivering an exceptional luxury experience
• Handle customer queries, quotations, payments, deliveries, and aftersales service
• Monitor CRM activity and maintain strong customer relationships
• Assist with staff induction and training, sharing your knowledge and passion for excellence

About you:

• Experienced in sales and confident in managing a team
• Knowledge or experience in luxury goods or interiors is a bonus
• Highly organised, self‑motivated, and hands‑on
• Passionate about delivering exceptional customer service
• Strong communicator, able to inspire and lead your team

Perks & benefits:

• Competitive salary and bonus scheme
• Paid training and career development opportunities
• Employee wellbeing initiatives, including mental health support
• Healthcare cash plan and company pension
• Generous holiday allowance and flexible options
• Exclusive employee discounts on luxury products
• 2 volunteering days per year

If you are ambitious, enthusiastic, and ready to represent a luxury brand known for quality and style, this is the perfect opportunity to take your career to the next level in a role that combines leadership, sales, and interior expertise.