At a Glance
- Tasks: Support marketing and customer teams in a dynamic music tech environment.
- Company: Join the iconic Rhodes brand, shaping the sound of modern music.
- Benefits: Enjoy a company pension, training, and opportunities to travel internationally.
- Other info: Ideal for practical individuals eager to grow in the music industry.
- Why this job: Combine your passion for music with digital marketing and customer support.
- Qualifications: Knowledge of DAWs and experience in digital marketing or customer support.
The predicted salary is between 25000 - 30000 € per year.
Rhodes is one of the most recognisable names in music. Since the late 1960s, the Rhodes electric piano has shaped the sound of jazz, soul, pop and beyond, used by artists including Miles Davis, Stevie Wonder and The Beatles. Originally developed by Harold Rhodes during World War II as a portable instrument for recovering soldiers, the Rhodes went on to define entire genres and remains one of the most distinctive sounds in modern music. Today, Rhodes is an active and growing brand, developing new instruments and software while staying true to the character and legacy that made the original iconic.
Role Description
This is a full-time, on-site role based in Meanwood (Leeds) for a Digital Marketing & Support Assistant (Music Tech). In this role, you will support both our marketing and customer support teams.
Role Split
- Customer support (approx. 2 days per week, primarily software-related)
Responsibilities
Digital Marketing- Building and scheduling email campaigns
- Writing PPC ad copy
- Assisting with marketing assets (graphics, basic video)
- Supporting product launches and campaign delivery
- Responding to customer queries (primarily software/DAW-related)
- Troubleshooting common issues
- Escalating more complex technical queries
- Maintaining and improving support documentation
Requirements
- Strong interest in music production and music technology
- Working knowledge of at least one DAW (Ableton, Logic, FL Studio, etc.)
- Good organisation and attention to detail
- Experience with digital marketing tools or platforms
- Adobe Creative Cloud experience
- Previous customer support or customer facing experience
Company pension scheme
Full training and ongoing support
Bike to Work scheme
Opportunity to travel internationally for selected music industry events
Additional Information
This role will suit someone practical and reliable, who is comfortable working across both marketing and customer-facing tasks. A genuine interest in music production and familiarity with DAWs is essential.
Digital Marketing & Support Assistant (Music Tech) in Morley employer: Rhodes Music Group Ltd
At Rhodes, we pride ourselves on being a leading name in the music industry, offering a vibrant work culture that fosters creativity and collaboration. Our employees enjoy comprehensive benefits, including a company pension scheme, a Bike to Work initiative, and opportunities for international travel to music events, all while working in the inspiring environment of Meanwood, Leeds. We are committed to employee growth, providing full training and ongoing support to help you thrive in your role as a Digital Marketing & Support Assistant.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Marketing & Support Assistant (Music Tech) in Morley
✨Tip Number 1
Get to know the company inside out! Research Rhodes, their history, and their products. This will help you connect your passion for music tech with their legacy during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Show off your skills! If you’ve got experience with DAWs or digital marketing tools, create a portfolio or a mini-project to showcase your talents. It’s a great way to stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Rhodes team!
We think you need these skills to ace Digital Marketing & Support Assistant (Music Tech) in Morley
Some tips for your application 🫡
Show Your Passion for Music Tech:When you're writing your application, let your love for music production and technology shine through. Mention any personal projects or experiences with DAWs that highlight your enthusiasm and knowledge in the field.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rhodes Music Group Ltd
✨Know Your DAW Inside Out
Make sure you’re well-versed in at least one digital audio workstation (DAW) like Ableton or Logic. Be ready to discuss your experience with it, as this role heavily relies on your understanding of music technology.
✨Show Off Your Marketing Skills
Prepare examples of any digital marketing campaigns you've worked on. Whether it's email marketing or PPC ad copy, having specific instances to share will demonstrate your hands-on experience and creativity.
✨Brush Up on Customer Support Scenarios
Think about common customer queries you might encounter in this role. Practise how you would troubleshoot software issues and communicate solutions clearly. This will show that you’re ready to jump into the customer support side of things.
✨Express Your Passion for Music
Let your enthusiasm for music production shine through. Share your favourite artists, genres, or even personal projects. This genuine interest will resonate with the interviewers and show that you’re a great fit for the Rhodes brand.
