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- Tasks: Join us as a Junior Administrator, managing client instructions and coordinating surveys.
- Company: Rhodar is a leading specialist in asbestos management and demolition services.
- Benefits: Enjoy 25 days holiday, annual pay reviews, and excellent career progression opportunities.
- Why this job: Be part of a dynamic team with a focus on excellence and professional growth.
- Qualifications: Strong communication skills, proficiency in Microsoft Office, and excellent organizational abilities required.
- Other info: This is a temporary role with potential for permanent placement after 6 months.
The predicted salary is between 18000 - 27000 £ per year.
An exciting opportunity has arisen to join our team as a Temporary Junior Administrator, working at our Leeds Homeworks office. Salary: £22,500 + benefits About the role This is a temporary role initially for 6 months with potential to go permanent after this. We are looking for a Junior Administrator to join our Homework’s division specialise in asbestos management for all our domestic and insurance clients. Role responsibilities Responsible for the administration and management of new client instructions, including setting up new instructions on the Homeworks CRM system and accepting jobs on Client Portals in line with Client SLA’s. Answering telephone calls from policy holders/homeowners and clients, dealing with queries in a professional manner. If unable to answer more complex enquiries, passing them to the appropriate member of the team in the prescribed manner. Book and co-ordinate surveys, organise the works within SLA, ensuring Surveyors are fully utilised. Daily courtesy calls to customers for upcoming planned works, to ensure everything is in place for works to be completed successfully and on time. Preparing Consignment Notes, PRC’s & Site Diaries for the following day’s jobs, including updating the Consignment Note/Waste register and distributing to Site Supervisors. Processing completed site paperwork. This includes PRC’s, Consignment Notes, Site Diaries, Air Test and Contaminated Items list. Forwarding the completion paperwork to the client via their specified email account or portal within the clients KPI’s. Updating the weekly mask sheets register & spreadsheet. Ad hoc duties including assisting organising departmental training, maintaining training records, maintaining transport records, including servicing of vehicles details. Maintaining the DBS register. Assisting raising all required operational purchase orders and GRN’ing accurately. Assisting managing the BigChange CRM system to ensure all employee, vehicle and equipment details are accurate. About you Strong written and verbal communication skills and excellent telephone manner. Proficient in Microsoft Office, particularly Word, Excel, Access and email/internet. Excellent organisational skills in being able to multi-task and re-prioritize at frequent intervals. A high level of accuracy and has an eye for detail. Ability to work on own initiative. Issue resolution and problem solving ability Strong communication and inter-personal skills Ability to handle pressure and good time-management. Ability to adapt to change and work effectively as part of a team. Ability to handle customer complaints and resolve where possible. Friendly, calm and professional manner. Understanding the need of internal confidentiality. About us Rhodar is a leading specialist enabling works provider. We are a market leader in the asbestos removal, demolition, and land remediation industries . We have also recently added fire protection to our portfolio of services. Supported by over 450 employees at 14 facilities nationwide , our highly trained teams are trusted by major corporations to offer a specialist enabling works solutions covering our core disciplines either individually or collectively across both public and private sectors. The scale of our projects range from multi-million-pound regeneration works combining our 3 core specialisms to domestic support for insurance clients and housing associations. You can read more about the work we do at www.rhodar.co.uk, or you can view a video overview of our services at https://www.youtube.com/watch?v=5Kj5kZYj-ho. Why Rhodar? 25 days holiday (plus bank holidays) Annual pay review Company pension scheme Free on-site parking Access to an employee assistance programme to support your health and wellbeing Excellent career progression and training opportunities Investors in People recognition – 2015, 2019 and 2022 Access to mental health first aiders Opportunities to partake in volunteer work and charity events Eyecare vouchers Our Values- In Pursuit of Excellence: Teamwork Positivity Quality Responsibility Professionalism Leadership Integrity We are committed to being the leaders in our sector and ensure that we develop our employees to reach their full potential. If you are interested in joining an ambitious forward-thinking business with great opportunities for career development, we would love to hear from you.
Junior Administrator employer: Rhodar Specialist Enabling Works
Contact Detail:
Rhodar Specialist Enabling Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Administrator
✨Tip Number 1
Familiarize yourself with the Homeworks CRM system and other relevant software like Microsoft Office. Being proficient in these tools will not only help you during the interview but also show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be dealing with clients and policyholders, demonstrating a friendly and professional telephone manner can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle pressure and manage multiple tasks. Think of specific examples from your past experiences where you've successfully prioritized tasks or resolved issues under tight deadlines.
✨Tip Number 4
Research Rhodar and its services, particularly in asbestos management and related fields. Showing that you understand the company's mission and values will demonstrate your genuine interest in the role and the organization.
We think you need these skills to ace Junior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Administrator role. Emphasize your proficiency in Microsoft Office, communication skills, and any previous administrative experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit.
Highlight Organizational Skills: In your application, emphasize your organizational skills and ability to multitask. Provide examples of how you've successfully managed multiple tasks or projects in the past.
Showcase Problem-Solving Abilities: Include examples in your application that demonstrate your issue resolution and problem-solving skills. This could be a situation where you handled a customer complaint or adapted to a challenging situation effectively.
How to prepare for a job interview at Rhodar Specialist Enabling Works
✨Showcase Your Communication Skills
As a Junior Administrator, strong written and verbal communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and professionally during the interview, especially when discussing how you would handle client queries.
✨Highlight Your Organizational Abilities
The role requires excellent organizational skills and the ability to multitask. Share specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, showcasing your attention to detail.
✨Familiarize Yourself with CRM Systems
Since you'll be working with the Homeworks CRM system, it’s beneficial to familiarize yourself with similar systems beforehand. Discuss any experience you have with CRM software during the interview to show your readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Prepare for scenario-based questions where you might need to resolve a customer complaint or manage a scheduling conflict, demonstrating your calm and professional manner.
