Workforce & Volunteering Coordinator
Workforce & Volunteering Coordinator

Workforce & Volunteering Coordinator

Glasgow Volunteer 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate workforce and volunteering strategies for major events, ensuring smooth operations across venues.
  • Company: Join Trivandi, experts in delivering major events with a focus on sustainability and teamwork.
  • Benefits: Enjoy a dynamic work environment, opportunities for skills development, and a chance to make an impact.
  • Why this job: Be part of an exciting team that fosters inclusivity and supports local talent during high-profile events.
  • Qualifications: Experience in managing diverse teams and event coordination is essential; passion for community engagement is a plus.
  • Other info: Role involves flexible hours, including weekends, and transitions to competition venues as events approach.

The predicted salary is between 30000 - 42000 £ per year.

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Description

The Workforce & Volunteering Coordinator will report into the Workforce & Volunteering Manager for Trivandis delivery, and will support with development and implementation of the overall workforce and volunteering strategy across all competition venues, ensuring alignment with Games-wide objectives. This role supports workforce forecasting, role profiling, and deployment planning, and serves as the primary liaison between the Organising Company, venue managers, and employment agencies. Key duties include overseeing recruitment, onboarding, and background checks for staff and volunteers, fostering a positive and inclusive culture, and delivering comprehensive training programmes. The role ensures effective day-to-day workforce management, including shift allocation, real-time deployment, attendance tracking, and contingency planning. Additional responsibilities include providing ongoing support, recognition, and wellbeing initiatives, as well as supporting offboarding processes, feedback collection, and facilitating post-Games employment and skills development opportunities for staff and volunteers.

Description

The Workforce & Volunteering Coordinator will report into the Workforce & Volunteering Manager for Trivandis delivery, and will support with development and implementation of the overall workforce and volunteering strategy across all competition venues, ensuring alignment with Games-wide objectives. This role supports workforce forecasting, role profiling, and deployment planning, and serves as the primary liaison between the Organising Company, venue managers, and employment agencies. Key duties include overseeing recruitment, onboarding, and background checks for staff and volunteers, fostering a positive and inclusive culture, and delivering comprehensive training programmes. The role ensures effective day-to-day workforce management, including shift allocation, real-time deployment, attendance tracking, and contingency planning. Additional responsibilities include providing ongoing support, recognition, and wellbeing initiatives, as well as supporting offboarding processes, feedback collection, and facilitating post-Games employment and skills development opportunities for staff and volunteers.

Working Arrangements The role will commence in the Organising Companys Glasgow city centre office, with visits required to competition venues to fully deliver the responsibilities of the role. The location for the role will transition to being based at a competition venue as we approach the Games.

The role will be contracted for 40 hours per week, with requirements to be in the office aligned to the Organising Companys planned working pattern. All travel to your place of work will be at your own cost. During the Games operational period, shift patterns are likely to be required, which could include weekends. Key Responsibilities

  • Support the implementation of the Organising Companys overall workforce and volunteering strategy for all competition venues, aligned with Games-wide objectives. This includes forecasting workforce requirements, defining role profiles, and creating deployment plans.
  • Liaise between the Organising Company, venue managers, functional area leads, external partners, and local employment agencies to coordinate workforce and volunteering requirements, resolve issues, and ensure integrated operational delivery.
  • Support the end-to-end recruitment for paid staff, identifying local talent and integrating commitments to delivering internships and secondments into the overall workforce plan. This includes overseeing application management, selection, background checks, and onboarding processes.
  • Foster a positive and inclusive culture, driving high levels of motivation, engagement, and retention throughout the workforce and volunteering cohort, aligned to the Organising Companys values.
  • Provide ongoing support, recognition, and wellbeing initiatives to ensure a rewarding Games-time experience for all staff and volunteers.
  • Coordinate the design and delivery of comprehensive training programmes for all workforce and volunteer roles, including induction, role-specific, venue-specific, and Games-time operational training.
  • Support workforce scheduling, shift allocation, and real-time deployment across all competition venues. Oversee daily check-in/out, attendance tracking, and ensure adequate coverage for all operational areas, including contingency planning for last-minute changes.
  • Assist the Manager in overseeing the day-to-day management of the workforce and volunteers during Games time, including real-time problem-solving, issue escalation, and performance monitoring.
  • Support the offboarding process, including recognition, feedback collection, and transition support for workforce and volunteers. Facilitate post-Games employment and skills development opportunities for local staff and volunteers.

Skills, Knowledge and Expertise

Experience

  • Experience in planning, recruitment, deployment, and management of large, diverse teams for major multi-sport or multi-venue events.
  • Experience coordinating the design and delivery of general, role-specific, and venue-specific training programmes to ensure paid staff and volunteers are equipped to deliver Games-time services.
  • Demonstrated ability to work collaboratively with event organisers, venue operators, functional area leads, local authorities, and external partners.

Competencies

  • Highly organised with excellent project management skills that support the effective management of workforce scheduling and deployment planning across all competition venues.
  • Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery.
  • Commitment to delivering an exceptional, inclusive, and safe experience for all workforce and volunteers, including those with accessibility needs.
  • Strong ability to inspire, motivate, and manage large, diverse teams, fostering a culture of collaboration and inclusivity.
  • Excellent written and verbal communication skills for briefing teams, reporting to management, and engaging with diverse audiences.

Behaviours

  • Champions diversity and develops a welcoming environment for all staff and volunteers, reflecting the values of Glasgow 2026.
  • Fosters a One Team approach, working seamlessly with overlay, venue, and functional area teams to support integrated solutions.
  • Collaborates with a wide range of stakeholder groups including Organising Company teams, functional areas, and external agencies to ensure integrated delivery and achievement of Games objectives.

About Trivandi Trivandi leads the design, delivery and operations of major events and venues.

In 2013, Trivandi was formed to share the knowledge and expertise gained as the senior leadership team that planned, delivered and operated the 120+ venues of the London 2012 Olympic & Paralympic Games.

Since then, we have seen incredible growth in the breadth and depth of our expertise, and we are now an integrated team of strategic and commercial advisors, designers, project managers, and operators with sustainability threaded through everything that we do.

We apply a unique \’OneTeam\’ approach where our multi-disciplinary specialists work in total harmony to drive projects to success, from concept to execution.

We are proud to have delivered over 200 projects in 26 countries.

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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Management

  • Industries

    Strategic Management Services

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Workforce & Volunteering Coordinator employer: Rho Sigma Software

Rho Sigma Software is an exceptional employer, offering a dynamic work environment in the heart of Glasgow, where you can play a pivotal role in shaping the workforce and volunteering strategy for major events. With a strong commitment to inclusivity and employee wellbeing, the company fosters a collaborative culture that encourages professional growth through comprehensive training programmes and post-Games employment opportunities. Join us to be part of a passionate team dedicated to delivering memorable experiences while making a positive impact in the community.
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Contact Detail:

Rho Sigma Software Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workforce & Volunteering Coordinator

✨Tip Number 1

Familiarise yourself with the specific workforce and volunteering strategies used in large-scale events. Understanding how these strategies align with overall objectives will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals who have experience in managing large teams for events. Engaging with them can provide insights into best practices and may even lead to referrals or recommendations.

✨Tip Number 3

Showcase your organisational skills by discussing any relevant project management experiences. Highlighting your ability to manage schedules and deployments effectively will resonate well with the role's requirements.

✨Tip Number 4

Prepare to discuss how you would foster an inclusive culture within a diverse team. Being able to articulate your approach to motivation and engagement will set you apart as a candidate who aligns with the company's values.

We think you need these skills to ace Workforce & Volunteering Coordinator

Workforce Planning
Recruitment and Onboarding
Training Programme Development
Project Management
Stakeholder Engagement
Shift Scheduling
Attendance Tracking
Contingency Planning
Team Leadership
Communication Skills
Problem-Solving
Inclusivity and Diversity Advocacy
Performance Monitoring
Feedback Collection

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in workforce management, recruitment, and training. Use specific examples that demonstrate your ability to manage diverse teams and coordinate large-scale events.

Craft a Compelling Cover Letter: In your cover letter, express your passion for fostering an inclusive culture and your commitment to delivering exceptional experiences for staff and volunteers. Mention how your skills align with the key responsibilities outlined in the job description.

Highlight Relevant Experience: When detailing your work history, focus on roles where you have successfully managed teams or coordinated events. Emphasise any experience you have with training programmes or volunteer management, as these are crucial for this position.

Showcase Communication Skills: Since excellent communication is vital for this role, provide examples of how you've effectively communicated with diverse audiences. This could include managing stakeholder relationships or leading team briefings.

How to prepare for a job interview at Rho Sigma Software

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of the Workforce & Volunteering Coordinator. Be prepared to discuss how your experience aligns with their needs, especially in areas like recruitment, training, and workforce management.

✨Showcase Your Experience

Highlight your previous experience in managing large teams and coordinating events. Be ready to provide specific examples of how you've successfully implemented training programmes or managed workforce deployment in past roles.

✨Demonstrate Inclusivity

Since fostering a positive and inclusive culture is crucial for this role, be prepared to discuss how you have promoted diversity and inclusion in your previous positions. Share any initiatives you've led or participated in that support these values.

✨Prepare Questions

Have a list of thoughtful questions ready to ask the interviewers. This could include inquiries about the company's approach to workforce management during events or how they measure the success of their volunteering programmes. It shows your genuine interest in the role and the organisation.

Workforce & Volunteering Coordinator
Rho Sigma Software
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  • Workforce & Volunteering Coordinator

    Glasgow
    Volunteer
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-08-21

  • R

    Rho Sigma Software

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