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- Tasks: Lead venue protocol operations for the Glasgow 2026 Commonwealth Games and manage key stakeholder relationships.
- Company: Join Trivandi, a leader in event management with a global presence.
- Benefits: Gain invaluable experience in high-profile events and develop your leadership skills.
- Why this job: Be part of an exciting team delivering a major international sporting event.
- Qualifications: Experience in protocol or hospitality operations and strong leadership skills required.
- Other info: Dynamic role with opportunities to work at competition venues and engage with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Start Date: Feb & April 2026. Reporting to the Project Lead Strategy and Service Integration, the Protocol Integration Manager will play a key role in supporting the planning, integration and delivery of protocol operations for the Glasgow 2026 Commonwealth Games at Competition Venues. Working closely with multiple functional areas, venue teams and external stakeholders, the role ensures that venue protocol operations are fully integrated into operational plans and delivered during Games Time.
This role requires an experienced event professional with strong client relationship and customer service skills and a background in protocol or hospitality operations. The ideal candidate will possess strong leadership and decision‑making skills, experience in managing volunteers, strong relationship management skills, and ideally have experience in protocol or hospitality operations in a multi‑sport events environment.
Working arrangements
The role will commence in the Organising Company’s Glasgow city centre office, with visits required to competition venues to fully deliver the responsibilities of the role. The location for the role will transition to be based at a competition venue as we approach the Games. The role will be contracted for 40 hours per week, with requirements to be in the office aligned to the Organising Company’s planned working pattern. All travel to your place of work will be at your own cost. During the Games operational period, shift patterns are likely to be required which could include weekends.
Key Responsibilities
- Lead the final stages of planning for venue protocol operations and act as the integration lead for the EDP protocol functional area, liaising with key functional areas (OC Protocol Team, Venue Management, Security, Commercial and Hospitality, Sports Presentation and Medal Ceremonies, Catering Cleaning & Recycling).
- Finalise all protocol venue planning requirements including operational documentation, Games Family Lounge and other venue specific protocol related plans and documents.
- Manage relationships with key internal and external stakeholders, ensuring all protocol milestones are met.
- Assist in the development and delivery of training for EDP staff.
- Assist with the onboarding and training of all Venue/Deputy Protocol Managers and volunteers who will fill Games Time roles.
- Fill a Games Time role as the Venue Protocol Manager at one of the Glasgow 2026 Competition Venues.
- Games time responsibilities include managing all protocol operations at a competition venue including the management of the Games Family Lounge and seating areas, coordination of VIP visits, and assisting with the management of the medal presenters program.
Experience
- Beneficial to have previous experience leading and delivering Protocol Management roles at a previous Commonwealth Games, Olympic Games, similar multi-sport international events, or other high-profile events with a dignitary or client focus.
- Demonstrated experience of working with dignitaries or VIP clients.
- Experience with management of protocol or hospitality lounges.
- Demonstrated experience in managing volunteers.
- Strong attention to detail and ability to manage multiple deadlines.
- Experience working in fast-paced, collaborative event or project environments.
Competencies
- A natural ability to lead effectively - excellent leadership skills with an open and supportive style.
- Strong decision making capability who can work effectively and make strong and quick decisions when under pressure.
- Ability to flawlessly present and communicate in both written and verbal forms and be empathetic across different audiences and cultural sensitivities.
- Excellent client relations and customer service skills.
- Able to use initiative and take ownership and responsibility.
Behaviours
- Embraces a One Team mindset, working collaboratively across the Organising Company, Trivandi, and partners.
- Excellent relationship builder with ability to lead diverse teams of multi‑agency stakeholder group and interact with a wide variety of internal and external clients and audiences.
- Embedding sustainability and diversity within the planning and delivery of all venue operations.
About Trivandi
Trivandi provides advisory, design and delivery services across sport, events, live entertainment and venues. Founded in 2013 from the success of the London 2012 Games, we have grown to over 100 specialists across four global offices in London, Dubai, Riyadh and Brisbane, delivering over 300 projects in 29 countries. Our unique One Team approach brings together the right expertise at the right time, synchronising strategy, design, project management, and operations to simplify complexity and deliver actionable solutions that drive meaningful impact. We passionately share our knowledge to empower local teams, unlocking the full potential of each unique experience to inspire positive change and create lasting legacies. That’s what we mean by creating experiences, better.
Protocol Integration Manager in Glasgow employer: Rho Sigma Software
Contact Detail:
Rho Sigma Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protocol Integration Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you get the chance to attend any events related to the Commonwealth Games or similar multi-sport events, make sure you’re there. It’s a great way to meet potential employers and showcase your passion for protocol and hospitality operations.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to organisations like Trivandi and express your interest in working with them. A friendly email or message can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for interviews by practising common questions and scenarios specific to protocol management. Think about how you would handle VIP visits or manage a team of volunteers during the Games. The more prepared you are, the more confident you’ll feel when it’s time to shine!
We think you need these skills to ace Protocol Integration Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Protocol Integration Manager role. Highlight your experience in protocol or hospitality operations, especially in multi-sport events, to show us you’re the right fit!
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've effectively managed teams or volunteers in high-pressure situations. This will help us understand how you can lead during the Games.
Emphasise Relationship Management: Since this role involves liaising with various stakeholders, make sure to highlight your relationship management skills. Tell us about times when you’ve successfully built connections with clients or dignitaries.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Rho Sigma Software
✨Know Your Protocols
Familiarise yourself with the specific protocols and operational plans related to the Commonwealth Games. Understanding the nuances of protocol operations will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing diverse teams and volunteers. Be ready to discuss how you’ve successfully led projects under pressure, as this role requires strong decision-making capabilities.
✨Build Relationships
Emphasise your relationship management skills during the interview. Share instances where you’ve effectively collaborated with various stakeholders, as this role involves liaising with multiple functional areas and external partners.
✨Demonstrate Cultural Sensitivity
Given the international nature of the Commonwealth Games, be prepared to discuss your experience working with diverse audiences. Highlight any previous roles where you’ve had to navigate cultural sensitivities, showcasing your ability to communicate empathetically.
