Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and enhance their experience in a dynamic environment.
- Company: Join RHM Telecommunications, a leader in customer service and telecom solutions.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for growth.
- Other info: Enjoy a vibrant workplace with a focus on teamwork and professional development.
- Why this job: Make a real difference in customer satisfaction while working with a supportive team.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
RHM Telecommunications Ltd, established in 1992, provides businesses across the UK with cutting-edge telephone systems, calls and lines, mobiles, and internet access. As a privately owned company, we pride ourselves on delivering a customer service-driven approach backed by a dedicated and accountable team. With high-level accreditations as a Gamma Platinum and Zyxel Silver Partner, RHM ensures reliable support and service for our clients. We specialize in assisting businesses in optimizing their telecommunications systems, often identifying opportunities for cost reduction and improvement.
We are seeking a part-time Customer Care Assistant to provide exceptional support and assistance to our customers. This hybrid role is based in Gloucester but offers flexibility for some remote work. Day-to-day responsibilities include:
- Resolving customer inquiries
- Ensuring customer satisfaction
- Managing customer accounts
- Maintaining a high level of professionalism in all interactions
You will serve as a key point of contact for addressing and enhancing customer experiences.
Requirements:
- Proficiency in Customer Service and providing Customer Support
- Commitment to delivering excellent Customer Satisfaction and positive Customer Experience
- Ability to work independently and collaboratively in a hybrid work environment
- Familiarity with telecommunications, internet services, or related fields is desirable
- Proficient in using customer management systems or CRM tools
Part Time Evening and Weekends Customer Care Assistant employer: RHM Telecommunications Ltd
Contact Detail:
RHM Telecommunications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Evening and Weekends Customer Care Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Care Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research RHM Telecommunications Ltd and understand their customer service ethos. Be ready to share how your skills align with their commitment to exceptional customer satisfaction.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common CRM tools and be prepared to discuss your experience with customer management systems. This will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at RHM and contributing to their customer-driven approach.
We think you need these skills to ace Part Time Evening and Weekends Customer Care Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Care Assistant role. Highlight your experience in customer service and any relevant skills that match what we’re looking for at RHM Telecommunications.
Showcase Your Skills: Don’t just list your skills; give us examples of how you’ve used them in previous roles. Whether it’s resolving customer inquiries or managing accounts, we want to see how you can bring value to our team.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re all about creating positive customer experiences, so showing us your friendly side can make a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RHM Telecommunications Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on RHM Telecommunications Ltd and their services. Understand their customer service approach and how they optimise telecommunications systems. This will show your genuine interest in the company and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to handle inquiries and maintain professionalism, which is key for this role.
✨Be Ready for Hybrid Work Questions
Since this role offers flexibility with remote work, be prepared to discuss how you manage your time and stay productive when working independently. Share any tools or strategies you use to stay organised and ensure effective communication with your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company’s customer service goals.