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- Tasks: Coordinate orders, prepare quotes, and liaise with customers for top-notch service.
- Company: Join Rhino Products, Europe's leading van accessory manufacturer with a stellar reputation.
- Benefits: Enjoy hybrid working, profit-related bonuses, and an employee recognition scheme.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team that values customer relationships and innovative solutions.
- Qualifications: Detail-oriented with strong communication skills; experience in sales or customer service is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Reporting directly to our Operations Manager, we are looking for a detail-oriented and proactive sales coordinator to join our team and help us achieve our goals.
In this role, you will be responsible for coordinating orders, preparing comprehensive quotes, and coordinating with internal teams to fulfil customer requirements but most importantly liaising with the customer to ensure a quality service. The ideal candidate has strong analytical skills, a keen eye for detail, and excellent communication abilities to foster positive client relationships and facilitate seamless collaboration with internal departments.
This role will be based between our Deeside and Nantwich sites however there may be occasions when you would be required to visit our Ellesmere Port site.
What makes Rhino Products different?
As vans get more modern, so does their design. Tradespeople need van equipment that not only helps them work more safely and more efficiently but also has sleek aesthetics to complement the look of their vehicle. That’s where Rhino Products comes in.
We are Europe’s leading van accessory manufacturer who export a high-quality range of products globally. We have manufacturing sites in Deeside and Ellesmere Port, and warehouses and sales offices in the Netherlands, Sweden, Poland, and France.
We are proud of our brand reputation, which is popular with tradespeople and throughout our reseller network due to our commitment to great service and innovative products. Our marketing department is responsible for cultivating this reputation both in our home and worldwide markets and is pivotal to helping us reach our ambitious growth targets.
Key Responsibilities:
- Completing RFQ quotes and updating the RFQ spreadsheets.
- Send quotes to customers, manage design variants/revisions, liaising with customers, sales managers and designers.
- Supporting with creating configurator quotes.
- Chasing quotes / managing quote status on RFQ and configurator systems.
- Estimating costs for bespoke components (full training and tools provided).
- Handling incoming calls, enquiries and the email inbox.
- Liaising with operations to ensure orders are fulfilled on time.
- Inputting orders and managing the BOM import process.
- Responsible for training customers on the configurator / encouraging configurator usage by customers.
- Video calls with customers to create quotes.
- Booking Transport for palletised orders.
Skills that will help you in the role:
- Excellent attention to detail is a must.
- Experience of working within a Sales Administrator or Customer Service role is advantageous.
- Willing to be ‘hands on’ during training to build products to achieve a full understanding of our product range and technical aspects.
- First-hand experience with ERP software and MS Office.
- Understanding of KPI metrics.
- Excellent organisational and multitasking skills is essential.
- A team player with a high level of dedication.
- Ability to work to strict deadlines.
This role requires excellent communication skills, particularly when handling customer phone calls. The ideal candidate will demonstrate confidence and professionalism when resolving customer concerns, including challenging or dissatisfied callers.
Why you’ll love working with us:
Our customers are important to us. The same goes for those that work for us, that’s why we offer the following benefits and have a high staff retention.
- Potential to earn profit related bonus (after qualifying period)
- Hybrid working for those who wish to – 3 days office (2 Days at Deeside / 1 day at Nantwich) – 2 days at home after qualifying period
- Employee of the month scheme (Rhino Recognition Award)
If you wish to apply, please send your most up to date c.v. and a covering letter outlining your current salary and expectations to:
Closing date for applications is Wednesday 17 th September 2025
#J-18808-Ljbffr
Sales Coordinator employer: Rhino Products
Contact Detail:
Rhino Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and helps us get to know you better.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales administration or customer service, and don’t forget to showcase your attention to detail and organisational skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Rhino Products. Mention your understanding of our products and how your skills align with the responsibilities outlined in the job description.
Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication abilities. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rhino Products!
How to prepare for a job interview at Rhino Products
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Sales Coordinator. Familiarise yourself with the key responsibilities mentioned in the job description, like managing quotes and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or built strong relationships. Practising these scenarios will help you articulate your experience during the interview.
✨Demonstrate Attention to Detail
As a detail-oriented position, be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to keep track of orders and quotes. Maybe even bring a sample of your previous work if relevant, to showcase your meticulous nature.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing orders, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.