Senior Software Engineer MES (London)
Senior Software Engineer MES (London)

Senior Software Engineer MES (London)

Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and enhance Manufacturing Execution Systems for efficient production operations.
  • Company: Join Convatec, a global leader in medical products, dedicated to improving lives.
  • Benefits: Enjoy a hybrid working model and opportunities for personal growth.
  • Why this job: Be part of a transformative journey that values your ideas and pushes you to excel.
  • Qualifications: 5+ years in IT support with MES experience; strong problem-solving and communication skills required.
  • Other info: Travel up to 10% within Europe, Asia Pacific, and Americas; flexible office approach.

The predicted salary is between 48000 - 84000 £ per year.

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

Position Overview

The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturing & Delmia Apriso), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business users.

Key Responsibilities

  • Deliver second-line support for MES platforms, addressing incidents, service requests, and user queries in a timely manner.
  • Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
  • Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
  • Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
  • Document support activities, solutions, and system modifications for traceability and compliance.
  • Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
  • Develop or configure new or updated system functionalities.
  • Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
  • Provide training and support to MES users, promoting best practices and system adoption.
  • Stay updated on MES (CMF & Apriso) developments and recommend improvements.
  • Contribute to the testing and deployment of new MES functionalities and integrations.
  • Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
  • Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.

Key Requirements

  • More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
  • Experience supporting and maintaining MES platforms, specifically CMF and/or Apriso.
  • Proficient communication skills to align with Business Users.
  • Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
  • Strong understanding of manufacturing processes and MES workflows.
  • Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
  • Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
  • Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
  • Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to document technical solutions and provide user training.
  • Team player with strong collaboration skills across technical and non-technical stakeholders.
  • Willingness to participate in on-call support rotations and respond to urgent production issues when required.

Education & Qualifications

  • A Bachelor's / Masters degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.
  • ITIL 4, GMP or Database technologies is a plus.

Travel Requirements

Position involves travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas. Most trips will include overnight travel.

Working Conditions

Hybrid working model, driven by business requirements as Convatec has a flexible approach to office working.

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

Senior Software Engineer MES (London) employer: Rhian_Convatec

At Convatec, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Software Engineer MES, you'll benefit from our commitment to employee growth through continuous learning opportunities and a hybrid working model that promotes work-life balance. Join us in making a meaningful impact on patient care while being part of a global team dedicated to excellence and support.
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Contact Detail:

Rhian_Convatec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Software Engineer MES (London)

✨Tip Number 1

Familiarise yourself with the specific MES platforms mentioned in the job description, namely Critical Manufacturing and Delmia Apriso. Understanding their functionalities and common issues can give you an edge during discussions with the hiring team.

✨Tip Number 2

Brush up on your knowledge of manufacturing processes and workflows. Being able to speak confidently about how MES integrates into these processes will demonstrate your expertise and commitment to improving production operations.

✨Tip Number 3

Network with current or former employees of Convatec, especially those in technical roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Prepare to discuss your experience with Agile methodologies and version control systems like GitHub. Highlighting your familiarity with these tools will show that you can adapt to their working environment and contribute effectively from day one.

We think you need these skills to ace Senior Software Engineer MES (London)

Manufacturing Execution Systems (MES) expertise
Technical troubleshooting skills
Proficient in programming languages (e.g., Python, Java, C#, JavaScript/TypeScript)
Database technologies knowledge (e.g., SQL)
Scripting and integration with shop-floor equipment
Understanding of manufacturing processes and MES workflows
Experience with ITIL or similar service management frameworks
Agile methodologies and software development practices
Version control systems (e.g., GitHub)
Excellent problem-solving and analytical skills
Strong communication skills for aligning with business users
Ability to document technical solutions
User training capabilities
Collaboration skills across technical and non-technical stakeholders
Willingness to participate in on-call support rotations

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Software Engineer MES position. Tailor your application to highlight relevant experience in supporting and maintaining MES platforms like CMF and Apriso.

Highlight Relevant Experience: In your CV and cover letter, emphasise your more than 5 years of experience in IT support, particularly in regulatory and quality solutions. Mention specific projects or achievements that demonstrate your troubleshooting skills and understanding of manufacturing processes.

Showcase Technical Skills: Clearly outline your proficiency in programming languages relevant to MES systems, such as Python, Java, or C#. Include any experience with database technologies and version control systems like GitHub to strengthen your application.

Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the role but also explains how your skills and experiences align with Convatec's mission of 'Forever Caring'. Use specific examples to illustrate your problem-solving abilities and collaborative skills.

How to prepare for a job interview at Rhian_Convatec

✨Understand the MES Platforms

Make sure you have a solid grasp of the Manufacturing Execution Systems, particularly Critical Manufacturing and Delmia Apriso. Be prepared to discuss your experience with these platforms and how you've used them to solve problems in previous roles.

✨Showcase Your Troubleshooting Skills

During the interview, highlight specific examples where you've successfully troubleshot and resolved MES system issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving abilities.

✨Communicate Effectively

Proficient communication is key, especially when aligning with business users. Practice explaining technical concepts in simple terms, as you may need to train users or collaborate with non-technical stakeholders.

✨Emphasise Team Collaboration

Convatec values teamwork, so be ready to discuss how you've worked with cross-functional teams in the past. Share examples of how you contributed to team success and resolved conflicts, showcasing your ability to collaborate effectively.

Senior Software Engineer MES (London)
Rhian_Convatec
R
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