At a Glance
- Tasks: Manage group and individual reservations, ensuring a seamless guest experience.
- Company: Join the Radisson Hotel Group, known for its vibrant and welcoming atmosphere.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Great chance to grow in the hospitality industry with a supportive team.
- Why this job: Be part of a dynamic team that creates memorable experiences for guests.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Radisson Hotel Group is seeking a Groups & Reservations Coordinator to manage both group and individual reservations across Radisson RED and The Rotunda. You will own booking details from confirmation to arrival, coordinating rooming lists, deadlines and guest requirements with sales and events teams.
You will proactively identify upselling opportunities, maintain accurate records, and liaise with hotel operations to ensure a seamless, personalised guest journey while driving revenue.
Groups & Reservations Lead for The Rotunda Events in Glasgow employer: Rhg
Radisson Hotel Group is an excellent employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With a focus on employee development and a commitment to delivering exceptional guest experiences, you will find ample opportunities for personal and professional growth in a supportive environment. Located in a dynamic hospitality setting, our team celebrates each other's successes and creates memorable moments for guests, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Groups & Reservations Lead for The Rotunda Events in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rhg. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rhg
Don't be shy about reaching out to Rhg directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Groups & Reservations Lead for The Rotunda Events in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rhg and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rhg
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
