Export Customer Solutions Operator
Export Customer Solutions Operator

Export Customer Solutions Operator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Rhenus SE & Co. KG

At a Glance

  • Tasks: Manage and coordinate road freight export shipments from booking to delivery.
  • Company: Join Rhenus, a top employer fostering a culture of growth and collaboration.
  • Benefits: Empowerment to make decisions, supportive team environment, and career development opportunities.
  • Why this job: Make a real impact in logistics while working with passionate people.
  • Qualifications: Strong understanding of export operations and excellent organisational skills.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

We are recruiting for an Export Solutions Operator. The Road Export Operator is responsible for managing and coordinating road freight export shipments from booking through to final delivery. The role ensures shipments are executed efficiently, compliantly, and in line with customer requirements, while maintaining high service standards and strong communication with clients, hauliers, and internal teams.

At Rhenus, we believe everyone plays a crucial role. Whether you’re driving a truck, managing inventory or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference. Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence. The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference.

Main duties:
  • Manage daily export planning, ensuring trailers are utilised to maximum capacity and routes are optimised for cost, efficiency, and customs requirements.
  • Prepare, verify, and process export documentation (CMR, invoices, packing lists, customs documents, etc.).
Key Competencies:
  • Strong understanding of export operations, trailer planning, or road freight logistics.
  • Excellent organisational and problem‑solving skills, with the ability to prioritise in a fast‑paced environment.
  • Confident communicator able to support, guide, and challenge colleagues constructively.
  • High attention to detail and commitment to maintaining data accuracy.
  • Experience using transport management systems (e.g., OTMS) is advantageous.
  • Ability to analyse trends, identify inefficiencies, and propose improvements.
  • Proactive, reliable, and solutions‑focused.
  • Strong sense of ownership and accountability.
  • Able to work both independently and collaboratively.
  • Calm under pressure with a structured approach to decision‑making.

Export Customer Solutions Operator employer: Rhenus SE & Co. KG

At Rhenus, we pride ourselves on being a top employer that values each individual's contribution to our collective success. Our dynamic work culture fosters entrepreneurial spirit and encourages personal growth, ensuring that every team member has the opportunity to make a meaningful impact. Located in a vibrant environment, we offer a supportive atmosphere where collaboration and innovation thrive, making it an ideal place for passionate individuals to develop their careers in export logistics.
Rhenus SE & Co. KG

Contact Detail:

Rhenus SE & Co. KG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Export Customer Solutions Operator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. At Rhenus, they value ownership and practical solutions, so think of examples from your past experiences that showcase these traits.

✨Tip Number 3

Practice your communication skills! As an Export Customer Solutions Operator, you'll need to be a confident communicator. Role-play common interview questions with a friend to get comfortable expressing your thoughts clearly.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Rhenus community and making an impact.

We think you need these skills to ace Export Customer Solutions Operator

Export Operations Knowledge
Trailer Planning
Road Freight Logistics
Organisational Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Data Accuracy
Transport Management Systems (e.g., OTMS)
Trend Analysis
Efficiency Improvement
Proactive Approach
Reliability
Ownership and Accountability
Ability to Work Independently and Collaboratively

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Export Customer Solutions Operator role. Highlight your experience in export operations and logistics, and don’t forget to mention any relevant skills like problem-solving and communication that align with what we’re looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention our commitment to efficiency and customer service, as these are key to us at Rhenus.

Showcase Your Attention to Detail: In the world of export logistics, attention to detail is crucial. When filling out your application, double-check for any typos or errors. This not only shows your commitment to accuracy but also reflects the high standards we uphold at Rhenus.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the information you need about the role and our company culture there!

How to prepare for a job interview at Rhenus SE & Co. KG

✨Know Your Export Operations

Make sure you brush up on your knowledge of export operations and road freight logistics. Be ready to discuss specific examples from your past experiences that demonstrate your understanding of trailer planning and customs requirements.

✨Showcase Your Organisational Skills

Prepare to talk about how you manage multiple tasks in a fast-paced environment. Think of instances where you've successfully prioritised tasks or solved problems under pressure, as this will highlight your organisational prowess.

✨Communicate Confidently

Since the role requires strong communication skills, practice articulating your thoughts clearly. Be prepared to explain how you've supported and guided colleagues in previous roles, showcasing your ability to constructively challenge ideas when necessary.

✨Demonstrate Proactivity and Ownership

Employers love candidates who take initiative. Come equipped with examples of how you've identified inefficiencies in processes and proposed improvements. This will show your proactive nature and commitment to making a difference in the workplace.

Export Customer Solutions Operator
Rhenus SE & Co. KG

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>