At a Glance
- Tasks: Support warehouse operations with admin tasks and ensure accurate records.
- Company: Join a dynamic logistics team focused on efficiency and customer satisfaction.
- Benefits: Stable hours, competitive pay, and opportunities for growth in logistics.
- Other info: Great chance to learn about logistics and develop your career in a supportive team.
- Why this job: Be a key player in a fast-paced environment and enhance your organisational skills.
- Qualifications: Attention to detail, strong IT skills, and previous warehouse experience preferred.
The predicted salary is between 25650 - 31350 £ per year.
What You Can Expect:
Shift Pattern: Monday to Friday, 08:00 - 16:00 (37.5 hours a week)
Key Responsibilities
- Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date.
- Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation.
- Maintain accurate records for inbound, outbound, and returned goods.
- Support shift managers and supervisors with daily operational reporting.
- Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches.
- Investigate and resolve stock discrepancies in line with agreed procedures.
- Assist with cycle counts and full stock takes, including reporting variances.
- Ensure data accuracy to meet customer and audit requirements.
- Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses.
- Provide timely and accurate information to customers in line with service level agreements (SLAs).
- Escalate issues or risks that may impact service or accuracy.
- Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities.
- Ensure all despatch documentation is completed accurately and on time.
- Support proof of delivery (POD) tracking and query resolution.
- Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations.
- Support compliance with Health & Safety, and quality standards.
- Always maintain audit-ready records.
KPIs
- Accuracy of system data and documentation.
- Timeliness of order and stock updates.
- Stock variance and investigation closure.
- Customer service responsiveness and quality.
What You Bring:
- Strong attention to detail and accuracy.
- Good organisational and time management skills.
- Ability to prioritise tasks in a fast-paced environment.
- Confident communicator, both written and verbal.
- Strong IT skills, including Microsoft Excel and warehouse systems.
- Problem-solving mindset with a proactive approach.
- Previous experience in a warehouse, logistics, or 3PL environment (preferred).
- Understanding of warehouse processes including goods-in, picking, packing, and despatch.
- Experience using a Warehouse Management System (WMS) is highly desirable.
- Familiarity with KPIs, SLAs, and customer-focused operations.
- GCSEs (or equivalent) in English and Maths.
- Additional qualifications in logistics, administration, or supply chain (desirable).
- Reliable and dependable.
- Team player with a flexible attitude.
- Calm under pressure.
- Professional and customer focused.
Warehouse Administrator employer: Rhenus Logistics
At Rhenus, we pride ourselves on being a top employer that values each team member's contribution, fostering a culture of empowerment and growth. As a Class 2 Driver in Ashford, you'll enjoy a dynamic work environment with opportunities for personal development, while being part of a passionate community dedicated to making a difference. With a commitment to excellence and practical solutions, we ensure that your role is not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Administrator
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Rhenus Logistics. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Rhenus Logistics. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Administrator
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Rhenus Logistics.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Rhenus Logistics.
How to prepare for a job interview at Rhenus Logistics
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
