At a Glance
- Tasks: Lead IT projects from start to finish, ensuring quality and timely delivery.
- Company: Join a dynamic company focused on innovative logistics solutions.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and team development.
- Why this job: Make a real impact in transforming logistics through technology.
- Qualifications: 5-10 years in IT project delivery with strong leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
What You Can Expect:
- Monday to Friday: 08:30 to 17:00 (30 minute unpaid break)
Project Delivery and Execution
- Lead regional WMS implementation and migration projects from initiation to go-live, ensuring delivery within agreed scope, timeline, cost, and quality standards.
- Translate portfolio priorities and project objectives into structured execution plans, milestones, and delivery commitments.
- Proactively manage project risks, dependencies, issues, and escalations, ensuring timely intervention and sound decision-making.
- Safeguard delivery quality across projects by maintaining visibility on progress, bottlenecks, deviations, and corrective actions.
- Ensure project execution remains pragmatic and outcome-oriented, balancing standardization, customer needs, and operational feasibility.
People Leadership and Team Management
- Lead and manage a team of functional and technical consultants and/or project-assigned specialists within the RIC structure.
- Plan, allocate, and rebalance resources across projects in line with priorities, capacity, required competencies, and delivery commitments.
- Drive performance, accountability, and behaviours aligned with a high-performing project delivery culture.
- Provide coaching, regular feedback, performance evaluation input, and development guidance to team members.
- Support capability development and succession readiness by identifying gaps in skills, experience, and role maturity across the team.
Portfolio, Demand, and Capacity Management
- Maintain an up-to-date regional project pipeline, ensuring clear visibility on demand, status, capacity, and execution outlook.
- Structure and translate incoming business demand from countries, business development, and regional stakeholders into realistic planning scenarios.
- Align priorities, resource needs, sequencing, and delivery trade-offs with the Head of RIC NW.
- Create transparency on project workload, consultant utilization, and execution constraints to support informed prioritization and governance decisions.
- Contribute to regional planning cycles and master planning processes by ensuring project demand and delivery capacity are continuously aligned.
Collaboration with the WMS Architect
- Work in close alignment with the WMS Architect to ensure solution designs are translated into executable, realistic, and controlled project delivery plans.
- Safeguard the operational handover from architecture and design into implementation by ensuring the project team understands scope, dependencies, and design intent.
- Identify delivery gaps, ambiguities, or execution risks arising from solution design and address them pragmatically together with the WMS Architect.
- Step in where needed to maintain momentum, remove delivery obstacles, and protect project outcomes without undermining design governance.
- Ensure design, delivery, and project governance remain connected throughout the project lifecycle.
Stakeholder and Partner Management
- Act as the key regional IT counterpart for project execution towards country IT teams, business stakeholders, Business Development, Engineering, Group IT, and the BY Competence Center.
- Build effective working relationships across countries and functions to ensure decisions are timely, expectations are aligned, and projects are executable.
- Ensure clear governance and escalation paths for project topics requiring cross-functional decision-making or management attention.
- Facilitate operational alignment between business expectations, solution direction, and delivery capability.
- Represent the RIC project delivery perspective in regional and cross-functional discussions, ensuring transparency around capacity, risk, and execution readiness.
Migration and Transformation Delivery
- Lead the execution of migrations from legacy or sunset systems towards target WMS platforms and related strategic applications.
- Ensure migration projects are structured, repeatable, and adequately controlled across design, preparation, testing, cut-over, and stabilization phases.
- Safeguard delivery readiness across systems, environments, data, interfaces, and team capabilities.
- Drive predictability in transformation programmes by enforcing disciplined preparation, issue resolution, and execution follow-up.
- Ensure that transitions contribute to a scalable future application landscape and do not create unnecessary local complexity or technical debt.
Governance, Standards, and Ways of Working
- Ensure all projects follow agreed Rhenus governance principles, project methodologies, templates, and tooling standards (e.g. JIRA).
- Promote disciplined project execution through structured planning, reporting, issue management, and decision documentation.
- Drive consistent use of project controls, standard deliverables, and quality checkpoints across the regional portfolio.
- Escalate major delivery risks, deviations, or structural constraints to the Head of RIC NW in a timely and fact-based manner.
- Embed a project-driven and performance-oriented way of working across the delivery organisation.
Continuous Improvement and Value Orientation
- Continuously improve delivery predictability, efficiency, and transparency across project services in the RIC.
- Identify improvement opportunities in staffing, planning, governance, reporting, and delivery methods, and translate them into practical actions.
- Contribute to the professionalization of the regional project services function by standardizing good practices and reducing ad hoc execution.
- Work closely with project teams, architects, and stakeholders to improve the effectiveness and business value of implementation and migration activities.
- Support the Head of RIC in monitoring key delivery indicators and identifying structural opportunities to increase value from project activities.
Support to Business Development and Pre-Project Activities
- Support Business Development and relevant stakeholders in shaping feasible customer solutions and implementation approaches.
- Provide delivery input on timelines, resource needs, implementation risks, and execution feasibility during pre-sales or project preparation phases.
- Ensure proposed project approaches remain realistic, scalable, and aligned with available capabilities and standards.
- Contribute to reliable delivery assumptions that strengthen customer proposals and reduce implementation uncertainty.
Key Deliverables
- Successful delivery of regional WMS implementation and migration projects within agreed scope, quality, timeline, and cost parameters.
- Transparent and up-to-date regional project pipeline, including clear status, capacity view, and delivery outlook.
- Well-managed, capable, and performance-oriented project services team with clear priorities and development direction.
- Reliable execution of migration and transformation activities from legacy to target platforms.
- Consistent application of project standards, methods, governance principles, and reporting disciplines across the RIC.
- Improved predictability, efficiency, and maturity of regional project delivery and resource planning.
- Strong collaboration model between project execution, architecture, business stakeholders, and regional governance.
What You Bring:
- University degree or equivalent experience in information technology, logistics, industrial engineering, or a related field.
- 5–10 years of experience in IT project delivery, preferably in WMS, logistics, warehouse automation, or complex application environments.
- Proven experience in leading project teams and managing people, including allocation, coaching, and performance steering.
- Strong track record in implementation, migration, transformation, or multi-site project environments.
- Good understanding of the interaction between business processes, IT applications, integrations, and operational execution.
- Strong stakeholder management and communication skills across business, IT, and management levels.
- Experience operating within matrix organisations and multi-country delivery structures.
- Pragmatic, structured, and able to maintain control under pressure while safeguarding outcomes.
- Fluent in English; intercultural awareness and ability to work across countries and functions.
Attitude & Mindset
- Acts as a delivery-focused leader who drives execution through structure, ownership, and clear expectations.
- Builds strong teams and promotes accountability, collaboration, and continuous learning.
- Balances pragmatism with discipline, ensuring that projects move forward without losing control or quality.
- Communicates transparently and decisively, escalating where needed and addressing issues early.
- Focuses on outcomes, improvement, and sustainable value creation rather than short-term fixes.
- Demonstrates resilience and adaptability in a dynamic regional and cross-functional environment.
IT Project Service Manager in Nuneaton employer: Rhenus Logistics
At Rhenus, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous improvement. As an IT Project Service Manager, you will lead impactful projects in a supportive environment that prioritises employee growth through coaching and development opportunities. Our commitment to transparency and performance-oriented practices ensures that you can thrive while contributing to meaningful transformations in logistics and technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Project Service Manager in Nuneaton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Rhenus Logistics values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Rhenus Logistics might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Rhenus Logistics!
✨Direct Apply to Rhenus Logistics
Let's not forget to apply directly through the Rhenus Logistics website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Project Service Manager in Nuneaton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Rhenus Logistics.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Rhenus Logistics. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Rhenus Logistics
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
