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- Tasks: Handle customer queries and collaborate with teams to enhance satisfaction.
- Company: Leading logistics company in Manchester with a supportive team culture.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make meaningful contributions while developing your customer service skills.
- Qualifications: Strong communication skills and experience in customer service and road freight.
- Other info: Join a team that values collaboration and quality service.
The predicted salary is between 28800 - 43200 £ per year.
A leading logistics company in Manchester is looking for a Customer Services Advisor to enhance customer satisfaction. Your role involves handling customer queries, collaborating with multiple departments, and maintaining quality service.
The ideal candidate will possess strong communication skills and experience in customer service, alongside a background in road freight. This position offers an opportunity to make meaningful contributions within a supportive team environment.
Logistics Customer Solutions Specialist in Manchester employer: Rhenus Logistics
Contact Detail:
Rhenus Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Solutions Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see how you handle queries and maintain quality service!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Practice answering common questions and make sure you can articulate your thoughts about road freight and how it relates to customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Logistics Customer Solutions Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and road freight. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer satisfaction and how you can contribute to our supportive team environment.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Rhenus Logistics
✨Know Your Logistics
Familiarise yourself with the logistics industry, especially road freight. Understand common challenges and solutions in customer service within this sector. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in past roles. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to handle queries and collaborate with different departments.
✨Research the Company Culture
Dive into the company's values and mission. Knowing what they stand for will allow you to align your answers with their expectations. It also shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
