At a Glance
- Tasks: Plan and coordinate UK road freight collections and deliveries efficiently.
- Company: Join Rhenus, a top employer fostering a culture of growth and teamwork.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional development.
- Other info: Dynamic role with opportunities to solve problems and enhance customer service.
- Why this job: Make a real impact in transport logistics while working with passionate colleagues.
- Qualifications: Experience in UK road freight and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
What You Can Expect:
Location – Cannock Depot – on site
Hours – 37.5 hrs pw. Mon – Fri 12pm - 8pm
We are recruiting for a UK Transport Controller / Planner. The Transport Controller / Planner is responsible for the efficient planning and coordination of UK road freight collections and deliveries, ensuring customer requirements are met while maximising operational efficiency. The role requires excellent organisational skills, strong communication with hauliers and customers, and the ability to manage multiple priorities in a fast-paced transport environment.
The successful candidate will ensure all transport activities are completed in line with company procedures, customer expectations, and compliance requirements while maintaining accurate records across internal systems.
At Rhenus, we believe everyone plays a crucial role. Whether you’re driving a truck, managing inventory or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference. Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence. The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference.
What You Bring:
- Transport Planning
- Plan and schedule daily UK collections and deliveries.
- Monitor vehicle movements and proactively manage delays or service issues.
- Monitor daily transport activity to ensure planned work is completed successfully.
- Liaise daily with hauliers to ensure collections and deliveries are completed as planned.
- Build and maintain strong working relationships with transport partners.
- Resolve transport-related issues in a professional and timely manner.
- Administration
- Complete all transport-related administration accurately and within required timescales.
- Maintain accurate shipment records using internal transport management systems.
- Operations Control
- Monitor the progress of vehicles, collections and deliveries throughout the day.
- React quickly to delays, breakdowns, traffic issues and customer changes by re-planning work where necessary.
- Prioritise urgent and time-critical shipments to maintain service levels.
- Ensure efficient utilisation of vehicles, hauliers and transport resources.
- Partner Management
- Develop and maintain positive relationships with subcontractors and transport partners.
- General Duties
- Use internal systems to manage transport operations efficiently.
- Support colleagues across the operations team when required.
- Assist with customer queries and problem resolution.
- Undertake any other reasonable transport-related duties as requested by management.
Skills & Experience
- Essential
- Previous experience within UK road freight or transport planning.
- Strong understanding of UK transport operations and logistics.
- Excellent communication and customer service skills.
- Ability to work under pressure and prioritise workload effectively.
- High level of organisational and administrative skills.
- Good geographical knowledge of the UK.
- Competent using Microsoft Office, particularly Excel and Outlook.
- Experience using Transport Management Systems (TMS) or other logistics software.
- Strong attention to detail.
- Desirable
- Experience managing subcontracted hauliers.
- Knowledge of transport compliance and industry regulations.
- Experience working within pallet network or general haulage operations.
- Understanding of transport KPIs and service performance reporting.
Personal Attributes
- Calm and professional under pressure.
- Excellent problem-solving ability.
- Strong attention to detail.
- Proactive and able to use initiative.
- Reliable and dependable.
- Team player with the ability to work independently.
- Positive attitude and commitment to delivering excellent customer service.
Transport Controller / Planner in Cannock employer: Rhenus Logistics
Rhenus Logistics is an excellent employer, offering a dynamic work environment at our Corby Distribution Centre where teamwork and proactive engagement are highly valued. Employees benefit from comprehensive training, opportunities for career advancement, and a strong commitment to safety and operational excellence, making it a rewarding place to grow your skills in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Controller / Planner in Cannock
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Rhenus Logistics.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Rhenus Logistics. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Controller / Planner in Cannock
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Rhenus Logistics, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Rhenus Logistics and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Rhenus Logistics. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Rhenus Logistics
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Rhenus Logistics.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Rhenus Logistics.