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For Companies At a Glance
- Tasks: Manage delivery requests, provide quotes, and ensure smooth order processing.
- Company: Dynamic logistics company in Ashford with a supportive culture.
- Benefits: Professional development opportunities and a collaborative work environment.
- Why this job: Join a fast-paced team and make a difference in customer service.
- Qualifications: 3 years of experience, detail-oriented, and strong communication skills.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
A logistics company in Ashford is looking for a Customer Service Specialist to manage delivery and installation requests, provide customer quotes, and ensure efficient order processing.
The ideal candidate should have at least 3 years of relevant experience, be detail-oriented, and possess strong communication skills. This role requires teamwork and the ability to solve problems proactively while working in a fast-paced environment.
Professional development opportunities and a supportive work culture will be provided.
Operations Coordinator: Customer Service & Logistics in Ashford employer: Rhenus Logistics
Contact Detail:
Rhenus Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator: Customer Service & Logistics in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and logistics. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Operations Coordinator: Customer Service & Logistics in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and logistics. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've tackled challenges in a fast-paced environment.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rhenus Logistics
✨Know the Company Inside Out
Before your interview, do some digging into the logistics company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on customer service, prepare examples from your past experiences where you successfully managed customer requests or resolved issues. Highlight your communication skills and how you worked with teams to achieve positive outcomes.
✨Be Ready for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving abilities. Think of specific instances where you proactively solved a challenge in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, team dynamics, or professional development opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
