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- Tasks: Manage air import processes and handle bookings with customers and agents.
- Company: Join Rhenus Logistics, a fast-growing and innovative freight forwarder.
- Benefits: Enjoy a competitive pension scheme, continuous training, and exclusive discounts.
- Why this job: Make a real impact in a collaborative team while developing your skills.
- Qualifications: Two years of experience in the air freight industry and strong communication skills.
- Other info: Flexible work environment with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Rhenus Logistics is a fast-growing Freight Forwarder investing in our sales team as part of our long-term commercial strategy. We are currently seeking an experienced Airfreight Import Operator to join our busy Air & Ocean department. The successful candidate will work as part of a collaborative team, handling bookings from both agents and customers. This role involves managing the full air import process, including arranging and completing customs clearances, calculating duty/VAT, and ensuring all associated operational procedures are accurately followed.
At Rhenus, we believe everyone plays a crucial role and our people are the cornerstone of our success. By contributing your unique strengths and your dedication, you help shape our collective impact on the global stage. We value practical solutions and quick decisions, empowering you to take ownership and make a difference. By turning fresh ideas into reality we embrace change and provide you the opportunity to unleash your entrepreneurial spirit. Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that embraces diverse perspectives and fosters collaboration. We empower each other to drive growth and success. The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact, and grow alongside a team of passionate people who are dedicated to making a difference.
Main Duties:
- Speaking to customers/agents on a daily basis.
- Receiving bookings from customers/agents.
- Raising files within Rhenus software system.
- Preparation of clearance instructions.
- Speaking to Carriers, customers and hauliers.
- Checking flight arrival dates.
- Maintaining customer spreadsheets where required.
- Ensuring correct documentation is presented/obtained.
- Raising invoices to customers/agents.
- Raising duty/VAT invoices.
- File queries.
Key Competencies:
- Excellent attention to detail
- Excellent communication skills
- Good team player
- Ability to work to strict deadlines
- Ability to work under pressure and on own initiative
- Good organisational skills
- Flexible and adaptable
Skills and Experience:
- Experience in Air freight Industry – two years minimum.
- Must be able to complete/understand intricacies of Airfreight: MAWBs, HAWBs, etc.
- Experience of DG by Air preferred, but not essential.
- Proficient in use of Microsoft Office Package – Word, Excel, PowerPoint, etc.
Qualifications:
- GCSE in English and Maths (Grade C and above)
Benefits:
- Company Pension Scheme: Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind.
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programme.
- Exclusive Discounts: Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure.
- Free Parking: For your convenience, plus our EV Salary Sacrifice Scheme driving electric more affordable, letting you lease a new electric car with savings on tax and National Insurance, plus hassle-free setup and maintenance.
- Health & Sports: Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs.
- Holiday Bonus: Enhanced holiday entitlement with the ability to flex your holiday entitlement further with our buy and sell scheme.
Airfreight Import Operator employer: Rhenus Logistics
Contact Detail:
Rhenus Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airfreight Import Operator
✨Tip Number 1
Network like a pro! Reach out to people in the airfreight industry, especially those at Rhenus. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of MAWBs and HAWBs. Show us you know your stuff and can handle the intricacies of airfreight – it’ll definitely impress!
✨Tip Number 3
Be ready to demonstrate your communication skills. We love team players who can engage with customers and agents effectively, so think of examples where you've nailed this in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our Rhenus community.
We think you need these skills to ace Airfreight Import Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Airfreight Import Operator role. Highlight your relevant experience in the air freight industry, especially any specifics like MAWBs and HAWBs. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Rhenus Logistics and how you can contribute to our team. Be sure to mention any unique strengths that set you apart from other candidates.
Show Off Your Communication Skills: Since this role involves daily communication with customers and agents, make sure your application reflects your excellent communication skills. Whether it’s through your CV or cover letter, let us know how you effectively engage with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our Rhenus community!
How to prepare for a job interview at Rhenus Logistics
✨Know Your Airfreight Inside Out
Make sure you brush up on your knowledge of airfreight processes, including MAWBs and HAWBs. Being able to discuss these intricacies confidently will show that you’re not just familiar with the basics but are ready to dive into the details.
✨Showcase Your Communication Skills
Since this role involves daily interactions with customers and agents, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially under pressure or when resolving issues.
✨Demonstrate Team Spirit
Rhenus values collaboration, so be ready to share experiences where you’ve worked as part of a team. Highlight how you contributed to group success and how you can bring that same energy to their Air & Ocean department.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling customs clearances or managing tight deadlines. Practising your responses to these situations will help you demonstrate your problem-solving skills and adaptability during the interview.
