- Sourcing trailers and competitive rates from European Trailer Operators
- Planning routes efficiently and effectively, making provisions for driver restrictions / requirements and taking into account customs clearance stops prior to planneddeliveries
- Responding to customer enquiries and providing them swift and accurate updates.
- Quoting the customer accurately, in a timely manner.
- Ensuring that all freight activities are cost-effective and identify cost-saving opportunities without compromising service levels by building relationships with the supplier.
- Ensuring that the shipments comply with relevant customs regulations and work closely with the customs team to issue related documentation.
- Checking T1βs have been released upon delivery, if not, liaise with broker / partner
- Accurately enter shipment information into the TMS system.
- Accurately invoice shipments into the TMS system.
- Manage the daily operations of inbound, outbound and domestic freight, ensuring shipments are scheduled, tracked and delivered on time.
- Liaise and communicate with other Rhenus offices across the UK and Europe.
- Problem solving on a day-to-day basis.
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Export Customer Solutions Operator employer: Rhenus Group
Rhenus Group is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation within the Accounts Receivable team. With a strong focus on employee growth and development, we provide opportunities for leadership and process improvement while supporting a healthy work-life balance through hybrid working arrangements across the UK and Ireland.