At a Glance
- Tasks: Provide top-notch technical support and maintenance for lighting systems at sports venues.
- Company: Join Turf Lighting Solutions, a leader in innovative lighting technology for sports.
- Benefits: Enjoy paid overtime, private health insurance, and a company vehicle.
- Other info: Home-based with travel opportunities across the UK and internationally.
- Why this job: Be hands-on in a dynamic role that directly impacts professional sports venues.
- Qualifications: ECS Gold Card and relevant practical experience preferred.
The predicted salary is between 38250 - 46750 £ per year.
Turf Lighting Solutions, part of Rhenac Group, provides specialist lighting technology and technical support to professional sports venues in the UK and internationally.
Our systems help grounds teams maintain high-quality natural turf in challenging growing conditions.
The role offers the opportunity to work directly with customers at professional sports venues, combining hands-on engineering with technical problem-solving, customer support and involvement in the continued development of TLS products and services.
- 1. Position Overview
- Position
- Electrical Service Engineer - UK
- Reports to
- General Manager
- Location
- Home-based, UK, with UK-wide and international travel as required
- Employment
- Full-time, permanent
Salary & benefits
Paid overtime, company pension, private health insurance and company van
Turf Lighting Solutions is looking for an Electrical Field Service Engineer to provide high-quality technical service, maintenance and customer support for our lighting rigs and associated equipment across the UK and internationally.
This is a hands-on, customer-facing role combining technical expertise, customer service and commercial awareness with a strong commitment to quality, health, safety and environmental standards.
Working primarily at customer sites, the Electrical Service Engineer will be the UK service go-to person for electrical and automation-related matters, working closely with customers, agents, TLS and relevant internal teams to ensure effective service delivery and customer satisfaction.
- Provide service, technical support and regular maintenance for lighting rigs and other relevant equipment in collaboration with customers, agents and TLS.
- Deliver excellent customer service while supporting strong commercial results.
- Develop and maintain strong professional relationships and effective communication with customers.
- Act as the UK service go-to person for electrical and automation-related matters.
- Follow and adhere to all relevant technical documentation, project and service checklists, procedures and plans.
- Maintain and comply with all applicable Quality Assurance (QA) and Health, Safety & Environment (HSE) policies, procedures, safe working practices and personal protective equipment (PPE) requirements.
- Perform all activities in accordance with RA Aluminium and TLS's Quality Management System.
- 4. Additional Responsibilities
- Feed ideas, best practices and lessons learned from lifecycle services and service delivery into new products, product enhancements and potential business opportunities.
- Deliver training sessions to relevant customers when required.
- Record and report customer support cases and contribute to knowledge-base development, problem-solving and root-cause identification.
- Share relevant technical, customer, market and competitor information with other functions within the organisation.
- 5. Responsibility and Authority
- Execute service activities in accordance with TLS plans, budgets and agreed accounts.
- Keep up to date with relevant technology trends and developments, with particular attention to customer requirements and competitor positioning.
- Communicate relevant market, technology and customer information to other functions as appropriate.
- Identify and communicate potential technical, quality and service improvements.
- Quarantine hazardous operations or equipment where there is a concern regarding safety, compliance or equipment integrity.
- Ensure that service activities are conducted safely, professionally and in accordance with company procedures.
- 6. Qualifications, Experience and Skills
- ECS Gold Card
- Relevant practical experience may compensate for a lack of formal technical education or qualifications.
- Valid UK driving licence.
- 7. What We Offer
- Company vehicle, full Insurance, and fuel card
- Overtime pays
- 25 days holiday
- Private medical Insurance
- Product and technical training
- A home-based role with travel across the UK and internationally
- A varied, hands-on position with significant responsibility and direct customer contact
- The opportunity to contribute to technical improvements and future product development
We are committed to equal opportunities and welcome applications from all qualified candidates, regardless of gender, age, nationality, ethnic or social background, religion, disability, sexual orientation or identity.
Selection will be based solely on qualifications and suitability for the role.
Please understand that, due to the expected number of applications, we will only be able to contact candidates who are selected to proceed to the next stage of the recruitment process.
Electrical Service Engineer – UK employer: RHENAC GreenTec AG
Turf Lighting Solutions, part of Rhenac Group, is an exceptional employer that values hands-on engineering and customer engagement in the dynamic field of sports venue lighting. With a strong commitment to employee growth, we offer comprehensive training, competitive benefits including private health insurance and a company vehicle, and a supportive work culture that encourages innovation and collaboration. Our home-based role with travel opportunities allows you to make a meaningful impact while enjoying a balanced work-life experience.
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We think this is how you could land Electrical Service Engineer – UK
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We think you need these skills to ace Electrical Service Engineer – UK
Some tips for your application 🫡
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to RHENAC GreenTec AG specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
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How to prepare for a job interview at RHENAC GreenTec AG
✨Brush Up on Core Engineering Principles
Before heading into the interview with RHENAC GreenTec AG, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like RHENAC GreenTec AG want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
