At a Glance
- Tasks: Serve delicious food, make artisan coffees, and keep our cafe buzzing with energy.
- Company: Join the Westmorland family, a unique and passionate business since 1972.
- Benefits: Enjoy competitive pay, free meals, generous discounts, and a paid day off for your birthday.
- Other info: Flexible hours with opportunities for growth in a supportive team environment.
- Why this job: Be at the heart of customer experience and connect with people while working night shifts.
- Qualifications: A positive attitude and willingness to learn; catering experience is a plus but not required.
The predicted salary is between 26400 - 33600 £ per year.
We're passionate about local produce, warm welcomes and genuine connections and as a Team Member in our Cafe you'll be at the heart of our customer experience. Greeting customers with a smile, sharing your passion for our locally sourced products, jumping in to help your colleagues wherever needed. From serving customers on the hotplate, making delicious wraps, serving artisan coffees, running the tills or keeping cakes and snack tables full and dining tables clean and clear you will love to be busy and enjoy keeping our visitors happy as they enjoy a break at our beautiful services. You must be 18 or over. The shifts will be 10pm until 6am.
You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a catering environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
At Westmorland we are a family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage. If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more. If you work at our Tebay or Gloucester sites, we are able to offer free or discounted travel to help you get to and from work (restrictions may apply).
Team Member – Catering – Nights employer: Rheged
At Westmorland, we pride ourselves on being a family-run business that values warmth, graft, and courage. As a Team Member in our Gloucester Services catering team, you'll enjoy a vibrant work culture that prioritises genuine connections and local produce, alongside generous benefits such as free meals during shifts, discounts in our farmshops, and a paid day off for your birthday. With full training provided and opportunities for personal growth, this role offers a rewarding experience in a beautiful location.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member – Catering – Nights
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Even though it’s a catering role, showing up looking smart and presentable can make a great first impression. It shows you care about the job and respect the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Westmorland family!
We think you need these skills to ace Team Member – Catering – Nights
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and local produce shine through. We love candidates who share our values and are excited about the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, even if it’s not in catering. We appreciate a positive 'can do' mindset, so showcase any skills that demonstrate this.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for genuine connections, so being authentic can really make you stand out!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our family!
How to prepare for a job interview at Rheged
✨Know the Company
Before your interview, take some time to research Westmorland and their values. Understanding their commitment to local produce and customer service will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, express your enthusiasm for catering and customer service. Share any relevant experiences, even if they’re not directly in catering, to demonstrate your 'can do' mindset and willingness to learn.
✨Prepare for Practical Questions
Expect questions about how you would handle busy shifts or difficult customers. Think of examples from past experiences where you’ve successfully managed similar situations, as this will show your problem-solving skills.
✨Dress for Success
Even though it’s a catering role, make sure to dress smartly for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the warm and welcoming atmosphere of the cafe.
