At a Glance
- Tasks: Engage with customers and showcase unique local products while delivering exceptional service.
- Company: Join a passionate team at a vibrant farmshop dedicated to local producers.
- Benefits: Full training, supportive environment, and opportunities for personal growth.
- Why this job: Make memorable experiences for customers while learning about amazing local products.
- Qualifications: Positive attitude, willingness to learn, and a passion for customer service.
- Other info: No prior experience needed; just bring your enthusiasm and 'can do' mindset!
The predicted salary is between 11 - 14 £ per hour.
Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality, your passion for delivering exceptional customer service will ensure our customers are given a memorable experience every time they stop with us.
Responsibilities:
- Welcoming and engaging with customers, sharing advice on products, suppliers, food matches and allergens. You will need to keep up to date with your product knowledge to deliver brilliant customer service.
- Rolling up your sleeves to ensure shelves are stocked, fixtures are cleaned and our displays are looking their best.
- Display stock to our creative merchandising standards maintaining presentation and cleanliness standards throughout the day’s trade.
- Complete the daily paperwork, ensure it is accurate and compliant with legal requirements; HACCP, product date management, allergens, be sure to elevate any concerns.
Qualifications:
You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a retail environment that's great but don’t worry if you don’t.
Training and Development:
We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
Team Member – Farmshop in Gloucester employer: Rheged
Contact Detail:
Rheged Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member – Farmshop in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Westmorland Family and their local producers. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and share product knowledge. Maybe even role-play with a friend to get comfortable with the kind of questions you might face.
✨Tip Number 3
Show off your personality! When you meet the team, let your warm and friendly side shine through. They’re looking for someone who can create memorable experiences for customers, so be yourself and let that passion for service come across.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to roll up your sleeves for the job!
We think you need these skills to ace Team Member – Farmshop in Gloucester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you engage with customers and showcase your passion for exceptional service.
Highlight Relevant Experience: If you've got any experience in retail or customer service, make sure to mention it! Even if it's not directly related, we love to see how your past roles have prepared you for this position.
Be Detail-Oriented: Pay attention to the details in your application. Accuracy is key, especially when it comes to paperwork and compliance. Show us that you can handle the nitty-gritty with ease!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Rheged
✨Know Your Products
Familiarise yourself with the local producers and products that the farmshop offers. Being able to discuss specific items and their origins will show your passion for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your warm and friendly personality that the company values.
✨Emphasise Teamwork
Since you'll be working alongside a team, highlight your ability to collaborate and support your colleagues. Share experiences where you contributed to a positive team environment, as this aligns with the company's focus on teamwork.
✨Be Ready to Discuss Compliance
Brush up on basic compliance knowledge related to food safety, allergens, and paperwork. Showing that you understand the importance of these aspects will reassure the interviewers that you take your responsibilities seriously.