At a Glance
- Tasks: Engage with customers, serve delicious homemade food, and make artisan coffees.
- Company: Join a friendly team at a unique filling station with local produce.
- Benefits: Full training provided, flexible hours, and a fun work environment.
- Other info: Perfect for those looking to gain experience in retail and hospitality.
- Why this job: Deliver exceptional customer service and create memorable experiences for our customers.
- Qualifications: Positive attitude, willingness to learn, and a passion for great service.
The predicted salary is between 20000 - 25000 £ per year.
Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality you will use your passion for delivering exceptional customer service to ensure our customers are given a memorable experience every time they stop with us.
Responsibilities
- Support all duties in the Filling Station, including working on the till, stock replenishment, cooking off our homemade food, serving customers on the Deli counter, and making artisan coffees for customers to take away.
- Oversee the safe delivery and dispensing of petroleum products in line with our health and safety standards.
Qualifications
- You should have a positive ‘can do’ mindset, a passion for delivering great customer service and a willingness to learn about our products.
- Previous experience in a retail or filling station environment is advantageous but not required; we offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
Requirements
- You must be over 18 to work in our Filling Stations.
Team Member - Filling Station in Exeter employer: Rheged
At Westmorland Family, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer engagement. Our commitment to employee growth is evident through comprehensive training programmes, ensuring you feel confident in your role while enjoying the unique advantage of working with local producers. Join us at our Filling Station in a picturesque location where your passion for customer service will shine, and every day brings new opportunities to create memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Filling Station in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Westmorland Family and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and approachable. A friendly smile and a neat appearance can go a long way in making a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at the Filling Station.
We think you need these skills to ace Team Member - Filling Station in Exeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see your passion for customer service, so don’t be shy about sharing your experiences that highlight this!
Tailor Your Application:Make sure to tailor your application to the role of Team Member at our Filling Station. Mention any relevant skills or experiences, even if they’re from different sectors, that demonstrate your ability to engage with customers and work in a team.
Highlight Your Willingness to Learn:We love candidates who are eager to learn! In your application, express your enthusiasm for picking up new skills, especially regarding our products and services. This shows us you’re ready to dive in and grow with us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rheged
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their commitment to local producers and exceptional customer service will help you align your answers with what they’re looking for.
✨Showcase Your Personality
Since this role requires a warm and friendly personality, be sure to let that shine through during your interview. Share personal anecdotes that highlight your customer service skills and how you’ve made customers feel valued in the past.
✨Prepare for Practical Questions
Expect questions about handling specific situations, like dealing with difficult customers or managing busy periods at the till. Think of examples from your past experiences, even if they’re not directly related to filling stations, to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates to create memorable customer experiences. This shows your enthusiasm for the role and your willingness to learn.
