Export Customer Solutions Operator in Cannock

Export Customer Solutions Operator in Cannock

Cannock Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate and manage export operations during the night shift for timely shipments.
  • Company: Join Rhenus, a top employer fostering a culture of growth and teamwork.
  • Benefits: Competitive pay, supportive environment, and opportunities for personal development.
  • Other info: Dynamic role with opportunities for continuous improvement and career growth.
  • Why this job: Make a real impact in logistics while working with a passionate team.
  • Qualifications: Experience in export road freight and strong organisational skills required.

The predicted salary is between 31500 - 38500 £ per year.

What You Can Expect : We are recruiting for an Export Solutions Operator to ensure the effective planning, coordination, and administration of export and transport operations during the night shift.

The Road Export Operator is responsible for managing export trailer departures, customs compliance, trunking operations, import releases, inventory discrepancies, and maintaining the integrity of operational systems to support service excellence and regulatory compliance.

For this role we are looking at night shift coverage between the hours of 18:00 - 02:00am.

At Rhenus, we believe everyone plays a crucial role.

Whether you're driving a truck, managing inventory or handling customer enquiries, your actions drive our success.

We value practical solutions and quick decisions, empowering you to take ownership and make a difference.

Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence.

The future isn't just built by the company - it's shaped by each of us, working together.

Join our Rhenus community to make an impact, and grow alongside a team of passionate people who are dedicated to making a difference. #empoweredbyyou

Main Duties

  • Coordinate and manage nightly transport, export, and import operations to ensure shipments depart and arrive on schedule.
  • Plan and optimise trailer loads, working closely with warehouse teams to maximise capacity and service levels.
  • Prepare, validate, and process transport documentation, manifests, load lists, and EDI transmissions.
  • Investigate and report shipment discrepancies, damages, and customs issues, taking corrective action where required.
  • Communicating effectively with Network and Partners.
  • UK customs formalities - Prepare, verify, and process export documentation (CMR, invoices, packing lists, GMRs, ENS, ELOs and PBN's, etc.)
  • Support import processing, trailer releases, and customs clearance activities during out of hours.
  • Produce operational reports and provide effective communication and handovers.
  • Ensure compliance with customs regulations, transport procedures, and company operational standards.
  • Maintain accurate shipment, planning, and operational data within company TMS.
  • Contribute to continuous improvement by maintaining data accuracy and supporting efficient freight operations.
  • Participate in training sessions to remain updated on compliance protocols and procedures.
  • Any other additional tasks in line with the evolving needs of the business

What You Bring

  • Existing experience in export road freight essential.
  • Strong organisational skills and administrative skills required as responsible for departments housekeeping.
  • Experience using transport management and operational systems.
  • Strong attention to detail and accuracy.
  • Ability to work independently and make decisions in a fast-paced environment.
  • Proactive approach to identifying and resolving issues.
  • ETSF/customs warehousing knowledge desirable.
  • Working knowledge of customs procedures and international freight movements.
  • ASM Sequoia system knowledge advantageous.
  • Effective communication skills and ability to liaise with multiple stakeholders.
  • GCSE or equivalent in English and Math.
  • Other languages could be beneficial.
  • Proficient in Microsoft office (Word / Excel / Teams / Outlook)
  • #J-18808-Ljbffr

Export Customer Solutions Operator in Cannock employer: rhe

At Rhenus, we pride ourselves on being a top employer that values each team member's contribution to our collective success. Our night shift Export Customer Solutions Operators play a vital role in ensuring seamless export operations, and we foster a culture of empowerment, encouraging you to take ownership and drive meaningful change. With a commitment to employee growth and a supportive work environment, you'll have the opportunity to develop your skills while making a significant impact within our dynamic team.

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Contact Details:

rhe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Export Customer Solutions Operator in Cannock

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like rhe and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at rhe!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like rhe keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Export Customer Solutions Operator in Cannock

Export Documentation Preparation
Customs Compliance
Transport Management Systems (TMS)
Organisational Skills
Attention to Detail
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to rhe:This is your chance to really connect with the team at rhe. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at rhe

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with rhe.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show rhe that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at rhe. Show them you’re not just focused on the day-to-day but also have a strategic mindset!