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For Companies At a Glance
- Tasks: Manage calls, emails, and appointments while providing essential admin support.
- Company: Join a vital healthcare service in Norwich with a supportive team.
- Benefits: Earn £13.00 per hour with a Monday to Friday schedule.
- Why this job: Make a difference in healthcare while gaining valuable experience.
- Qualifications: Strong admin skills and good communication are a must.
- Other info: Immediate start available for a 2–3 month placement.
The predicted salary is between 27360 - 27360 £ per year.
We are currently seeking an experienced Band 3 Administrator / Call Handler for the Just One Number Service based at Cringleford Business Centre, Intwood Road, Norwich.
Details:
- £13.00 per hour
- ASAP start
- 2–3-month placement
- Monday to Friday, 09:00–17:00
- Standard DBS with Adult and Children Barred List required
Duties include:
- Managing incoming calls, voicemails, emails, and referrals
- Booking and rearranging appointments
- Updating service user records
- Using SystmOne and other digital platforms
- Scanning, reporting, spreadsheet maintenance, and general admin support
- Minute taking and sending letters
Requirements:
- Strong admin and call handling experience
- Good communication skills
- NHS or healthcare experience preferred
- SystmOne knowledge desirable
- Basic Microsoft Excel skills
Please apply with your updated CV for immediate consideration.
Band 3 Administrator / Call Handler in Norwich employer: RHC 360 Solutions
Contact Detail:
RHC 360 Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Administrator / Call Handler in Norwich
✨Tip Number 1
Get your game face on! When you’re prepping for that interview, think about the specific skills they’re after, like call handling and admin experience. We want to show them you’re the perfect fit for their Band 3 Administrator role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences relate to managing calls and using digital platforms like SystmOne.
✨Tip Number 3
Don’t forget to ask questions! At the end of the interview, throw in a few thoughtful queries about the Just One Number Service or the team dynamics. It shows you’re genuinely interested and engaged.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you to join the team!
We think you need these skills to ace Band 3 Administrator / Call Handler in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin and call handling experience. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since good communication is key for this role, include examples in your application that demonstrate how you’ve effectively communicated in previous jobs. We love seeing real-life examples!
Highlight Your Tech Savvy: If you’ve got experience with SystmOne or any other digital platforms, make it known! We’re looking for someone who can hit the ground running, so any tech skills will definitely give you an edge.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and we’ll get your application in front of the right people in no time!
How to prepare for a job interview at RHC 360 Solutions
✨Know Your Stuff
Make sure you brush up on your admin and call handling experience. Be ready to share specific examples of how you've managed calls, booked appointments, or updated records in the past. This will show that you’re not just familiar with the tasks but have actually excelled at them.
✨Familiarise Yourself with SystmOne
If you have experience with SystmOne, great! If not, take some time to learn the basics. Understanding how this system works can give you a leg up during the interview, as it’s a key part of the role. Mentioning any relevant software skills can also impress the interviewer.
✨Communicate Clearly
Since this role involves a lot of communication, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering questions.
✨Show Enthusiasm for the Role
Let your passion for the healthcare sector shine through. Talk about why you want to work in this field and how you can contribute to the Just One Number Service. A positive attitude can make a big difference in how you're perceived by the interviewers.