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rhames Ltd are one of the UKs leading electro mechanical specialist, we work with industries that require separation technology, manufacturing and associated new equipment. rhames operates from its centrally based headquarters in Nottingham. We provide our clients with turn-key design, project management & manufacturing/maintenance services. Due to continual expansion, we have another exciting opportunity for a Service Co-ordinator working in conjunction with and supporting the heads of each division and co-ordinating the PSE (Process Separation Equipment) team.
Job Scope & Key Responsibilities
The Service Co-ordinator is an integral part of the team and will be required to be organised, disciplined with good communication and people skills.
This is an evolving role and has great scope for development, the main duties will be:-
Co-ordinate and organise our field-based engineers with job deployment, this will involve distribution of jobs which will include precise instruction, timescales etc.
Ensuring full support is given to field-based Engineers
Co-ordinate PSE related works brought into the workshop for remedials ensuring timescales are met and the equipment/assets are delivered back to location in a timely manner.
Forward planning & scheduling assigned jobs into workboards
Be the IT champion for the PSE division (creating jobs, closing jobs, assigning equipment, assigning engineers, completing and distributing reports, checking and monitoring xgikmsk H&S reports, inspections etc, control of purchase order numbers, overall control of jobs assigned to your name and within the divisions, reporting to the head of department your colleagues IT performance)
Monitor job progress and communicate accordingly internally & externally ensuring customer liaison is regularly maintained
Review the new jobs in on a daily basis and determine the requirements
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