At a Glance
- Tasks: Lead the night team, ensuring exceptional service and seamless operations at luxury residences.
- Company: Join Rhodium, a unique property management firm with royal connections.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a fast-paced, high-pressure environment with a focus on detail.
- Why this job: Be part of an elite team managing prestigious properties in Central London.
- Qualifications: Experience in high-end hospitality and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
An excellent Duty Manager is required for the remarkable scheme of One Palace Street, luxury residences overlooking Buckingham Palace in SW1.
Responsibilities
- The Duty Managers will focus on the day to day management of the front of house ensuring the team deliver their daily duties to an exceptional standard.
- They will be the most senior person on the residential team during the night and will be able to effectively cover all duties and responsibilities.
- They will oversee the delivery of key service elements: concierge services, amenity operations, security and housekeeping to ensure integration is seamless and a consistent vision is delivered.
- They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings, cleaning, waste disposal and recycling.
- They will focus on building resident loyalty through proactive communications, setting and managing expectations and delivering results.
- They will have significant concierge experience in industry-leading hospitality establishments as well as super-prime and amenity-rich residential schemes.
Requirements
- Previous hospitality experience as a senior concierge within London super prime residential amenity-rich scheme.
- Must have strong organisational skills, excellent communication and customer service skills.
- Experience serving UHNWIs.
- Good knowledge of Central London and surrounding local area.
- High standard of written and verbal English, additional language skills beneficial.
- Must be assertive, show initiative and have a very keen eye for detail.
- Efficient in multi-tasking in high pressure environments.
About Rhodium
Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage. Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra-high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London's most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.
Night Duty Manager employer: Rh45 Ltd
Rhodium is an exceptional employer, offering a unique opportunity to work in the prestigious environment of One Palace Street, overlooking Buckingham Palace. With a strong focus on employee growth and a commitment to excellence, Rhodium fosters a collaborative work culture that values discretion and integrity, ensuring that every team member can thrive while delivering unparalleled service to ultra-high net worth individuals. The company’s exclusive portfolio and connection to the Monaco Royal Family provide a distinctive advantage, making it an ideal place for those seeking meaningful and rewarding employment in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry, especially those who have experience with luxury residences. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up in style! If you know where the action is happening, pop by and introduce yourself to the management team. A personal touch can make you memorable, and who knows, they might just have a position for you!
✨Tip Number 3
Be ready for anything! Prepare for interviews by brushing up on your knowledge of concierge services and the local area. You want to impress them with your expertise and show that you’re the perfect fit for their luxury environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Night Duty Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Night Duty Manager role. Highlight your previous experience in hospitality, especially in super-prime residential schemes, and showcase your organisational skills and attention to detail.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built resident loyalty and managed high-pressure situations in the past. Make it personal and engaging!
Showcase Your Communication Skills:Since excellent communication is key, ensure your written application reflects your high standard of English. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at One Palace Street!
How to prepare for a job interview at Rh45 Ltd
✨Know Your Stuff
Before the interview, make sure you research Rhodium and their unique approach to property management. Understand their values, especially around discretion and integrity, as these will be key in your role as a Night Duty Manager.
✨Showcase Your Experience
Be ready to discuss your previous roles in hospitality, particularly your experience with UHNWIs. Prepare specific examples of how you've managed concierge services or dealt with high-pressure situations to demonstrate your capability.
✨Communication is Key
Since this role involves a lot of interaction with residents and team members, practice articulating your thoughts clearly. Highlight your communication skills during the interview by engaging with the interviewer and asking insightful questions.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks efficiently. You might want to share a scenario where you successfully coordinated various services, like guest arrivals and housekeeping, to show that you can handle the demands of the role.
