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- Tasks: Lead and develop a dynamic team in a luxury home furnishings environment.
- Company: Join RH, a global leader in luxury design and home furnishings.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a movement that redefines luxury living and design.
- Qualifications: 10+ years in leadership roles within luxury retail or design.
- Other info: Empower your team and drive extraordinary results in an inspiring gallery setting.
The predicted salary is between 36000 - 60000 £ per year.
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
Our architecturally inspiring galleries offer a seamlessly integrated hospitality experience, and we are building the world’s first consumer-facing interior design, architecture and landscape architecture services platform inside our Galleries, further amplifying the brand. As part of the Gallery team, you will be a part of this movement. RH is seeking a Gallery Leader to lead and develop associates across all functions of the business. The Leader is expected to deliver first-class service internally and externally by removing obstacles, providing support, and ensuring that teams feel empowered to “do the right thing”. This role will demonstrate a passion for design and home furnishings and will lead a team focused on strategy and execution.
Your Responsibilities
- Live Our Vision, Values and Beliefs every day
- Boldly coach, lead and develop teams to promote a positive and dynamic environment that drive sales and control of bottom-line expenses
- Attract the right talent at all levels for our ever-changing business and retain talent who uphold the same personal and professional standards
- Represent the RH brand through polished communication, personal appearance and professionalism through the lens of refined taste with a discerning eye for luxury
- Learn and communicate the RH design ethos and product assortment
- Address all human resources concerns quickly, in partnership with Field Leadership and the People Team
- Eagerly embrace change and deliver top results with a positive attitude no matter what the obstacle
- Monitor, communicate and analyze the business and determine strategies to achieve extraordinary results
- Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, Gallery cash controls, inventory management and internal audits
- Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes
Our Requirements
- 10+ years leadership experience in high-end furnishings, design showrooms, luxury retail or similar field
- Interior design experience preferred
- Proven experience fostering a positive and healthy work environment, where associates are empowered to do their best
- Exceptional analytical, problem-solving and decision-making skills
- High energy and results-driven
- Adept at gaining insights from mistakes and seeking constructive feedback from colleagues or leaders to improve results
- Smart, creative and has a point of view
- Command of the English language both written and spoken is required. In this role you will communicate with Global clients as well as Leaders and cross functional partners where English is the primary language.
Our Physical Requirements
- Ability to lift and mobilize small to medium items up to 15 kgs. while utilizing appropriate equipment and techniques
- Ability to maneuver effectively around Gallery floor, stock room and office
- Prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
About Us: RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Store Director employer: RH
Contact Detail:
RH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Director
✨Tip Number 1
Get to know the RH brand inside out! Familiarise yourself with their design ethos and product range. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led teams, solved problems, or embraced change. RH values those who see solutions, so be ready to showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the RH team and are keen to be part of this exciting journey.
We think you need these skills to ace Store Director
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for design and home furnishings shine through. We want to see how you connect with our brand's ethos and how you can contribute to our vision of elevating spaces.
Be Authentic and Personal: Don't be afraid to inject a bit of your personality into your application. We value people who are genuine and have a unique point of view, so share your story and what makes you the right fit for our team.
Highlight Your Leadership Experience: Make sure to emphasise your leadership experience in high-end furnishings or luxury retail. We’re looking for someone who can energise and develop teams, so showcase your ability to foster a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step!
How to prepare for a job interview at RH
✨Know the Brand Inside Out
Before your interview, dive deep into RH's vision, values, and product offerings. Familiarise yourself with their design ethos and how they curate luxury home furnishings. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a Store Director, your ability to lead and develop teams is crucial. Prepare examples of how you've fostered a positive work environment and empowered your team in previous roles. Highlight your experience in coaching and motivating others, as this aligns perfectly with what RH values in their leaders.
✨Demonstrate Problem-Solving Skills
RH is looking for someone who sees solutions rather than problems. Think of specific challenges you've faced in your career and how you overcame them. Be ready to discuss these scenarios during your interview to showcase your analytical and decision-making skills.
✨Embrace Change with Positivity
The ability to adapt and maintain a positive attitude is key at RH. Prepare to discuss times when you've embraced change in your workplace and how you managed to keep your team motivated. This will resonate well with their focus on driving results despite obstacles.
