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- Tasks: Lead and inspire a team to deliver exceptional dining experiences in a vibrant restaurant environment.
- Company: Join RH Hospitality, a global leader in blending home and hospitality.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work culture.
- Why this job: Make a real impact by shaping the future of hospitality and creating memorable guest experiences.
- Qualifications: 5+ years in restaurant leadership with a focus on service excellence and financial performance.
- Other info: Flexible hours and a chance to work in a creative, fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
About RH Hospitality
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
Position Overview
RH is seeking an experienced and visionary Hospitality Leader to cultivate service and operational excellence in our restaurants, fostering an environment that embodies the highest standards of hospitality.
Responsibilities
- Lead and develop Team Members and Leaders with a people-first mindset by providing ongoing coaching, structured training, and in-the-moment guidance to uphold RH’s dining room service standards and support professional growth.
- Define and guide the strategic direction of the dining team by overseeing recruitment, hiring, and onboarding to build a high-performing team aligned with RH’s vision and service standards.
- Cultivate a service-driven culture by driving the strategic direction of dining room operations, ensuring a seamless and elevated guest experience.
- Own and optimize operational excellence by upholding quality and safety standards, ensuring compliance with regulations, and proactively addressing opportunities for improvement.
- Serve as a brand ambassador and resource for guests, Leaders, and Team Members, fostering meaningful connections and a hospitality experience that is both personal and immersive.
- Drive financial performance by setting labor and sales goals, analyzing financial reporting, and implementing strategies to maximize revenue and profitability.
- Collaborate cross-functionally with Culinary and Gallery Leadership—both on property and across the global organization—to amplify the success of RH Hospitality.
Requirements
- 5+ years of leadership experience in a high-volume, full-service restaurant or an equivalent combination of education and experience.
- Expertise in leading financial performance, including labor and food costs, inventory controls, and strategic resource planning.
- Proficiency in Microsoft Excel, Inventory Management systems, Micros Point of Sale (or equivalent), and email communication.
- Proven ability to work autonomously, making strategic decisions, and collaborating across all levels of leadership.
- Legal authorization to work in the country in which you are applying at the time of application.
- Flexibility to work weekends, holidays, and variable shifts as needed.
Physical Requirements
- Frequently moving and lifting items up to 25 kg using appropriate techniques and equipment.
- Work standing and walking for extended periods of time.
- Commitment to proper safety and sanitation practices in a commercial kitchen environment.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Design Services
Hospitality Leader employer: RH
Contact Detail:
RH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Leader
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your personality! When you get the chance to interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the company inside out! Know their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team at RH Hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RH family. Don’t miss out on the opportunity to be part of something special!
We think you need these skills to ace Hospitality Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to creating memorable guest experiences and how you embody the RH lifestyle.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. We want to see how your unique skills align with our vision for service excellence!
Highlight Leadership Experience: Since we're looking for a Hospitality Leader, be sure to emphasise your leadership experience. Share examples of how you've developed teams, driven performance, and created a positive work culture in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at RH
✨Know Your Hospitality Standards
Before the interview, make sure you’re familiar with RH's dining room service standards. Research their approach to hospitality and think about how your experience aligns with their vision. This will help you demonstrate that you’re not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Style
Be ready to discuss your leadership philosophy and how you’ve developed teams in the past. Prepare specific examples of how you’ve fostered a people-first mindset and driven operational excellence. This will show that you can cultivate a positive environment and lead by example.
✨Financial Acumen is Key
Since financial performance is crucial for this role, brush up on your knowledge of labour and food costs, as well as inventory management. Be prepared to discuss how you've successfully managed budgets and maximised profitability in previous positions.
✨Engage with Cross-Functional Collaboration
Think about times when you’ve worked with other departments, like culinary or gallery leadership. Be ready to share how you’ve collaborated to enhance guest experiences and drive success. This will highlight your ability to work across teams and contribute to the overall mission of RH Hospitality.
