Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire hospitality teams across Europe to deliver exceptional guest experiences.
- Company: Join a global leader in hospitality with a focus on luxury dining.
- Benefits: Competitive salary, travel opportunities, and professional growth in a dynamic environment.
- Why this job: Shape the future of hospitality while working with diverse teams and cultures.
- Qualifications: 5+ years in hospitality leadership and multilingual skills preferred.
- Other info: Exciting role with extensive travel and career advancement potential.
The predicted salary is between 48000 - 72000 £ per year.
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
The Director, Hospitality Field Leader (Cluster Manager) is responsible for leading all programs, systems, routines, and standard operating procedures related to the day-to-day operations of properties in Europe. They will support and coach each property leadership team while overseeing the training and development of all future property Leaders in their Region.
Responsibilities- Teach, mentor and motivate Leaders and Associates in your region to uphold and exceed the highest standards of communication, quality, consistency, and execution.
- Responsible for all pre-opening training and continued development of each property team.
- Direct oversight of Property Hospitality Leaders for driving food & beverage sales and for meeting forecasted food cost, labor cost, and operating expense budgets while delivering P&L results in line with company expectations.
- Deliver first-class service to both internal and external guests by removing obstacles.
- Accountable for continued professional development of property teams through both remote and on-site support.
- Work independently with minimal or no supervision while exercising broad discretion and professional judgment.
- Demonstrate thorough knowledge of all scheduling, labor cost, payroll, tip payout procedures, and people development within region.
- 5+ years experience in service and hospitality leadership positions.
- Proficiency in multiple languages (English, French, Italian & Spanish) is preferred due to the international nature of our business and the need to communicate with global teams.
- Proven ability to prioritize and get things done in a rapidly-changing environment.
- Experience educating and empowering team members to create accountability standards.
- Strong attention to operational and administrative detail.
- Exemplary interpersonal communication skills.
- Strong working knowledge of Google Suite, Microsoft Office Applications (Excel, PowerPoint, and Word) and Mac Computers.
- London based with a willingness to travel extensively.
- Must be able to lift up to 25 kgs.
- Must be able to work standing and walking for extended periods of time.
Cluster Manager in England employer: RH
Contact Detail:
RH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Cluster Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with RH Hospitality's values and how they align with your own. This will help you showcase your passion for creating that integrated experience they’re after.
✨Tip Number 3
Practice your pitch! Be ready to explain how your 5+ years of experience in service and hospitality leadership make you the perfect fit for the role. Highlight specific achievements that demonstrate your ability to lead teams and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cluster Manager in England
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our mission of creating an integrated guest experience that blurs the line between home and hospitality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Cluster Manager role. Highlight your leadership experience and any relevant achievements in service and hospitality that demonstrate your ability to motivate teams and drive results.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at RH
✨Know Your Hospitality Inside Out
Make sure you brush up on your hospitality knowledge, especially regarding the latest trends and standards in the industry. Familiarise yourself with RH Hospitality's unique approach to blending home and hospitality, as this will show your genuine interest and alignment with their vision.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your experience in mentoring and developing team members, as well as any specific achievements in driving sales or improving operational efficiency. This will demonstrate your capability to fulfil the Cluster Manager role effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've had to make quick decisions or resolve conflicts, and be ready to discuss how you handled them. This will showcase your ability to thrive under pressure.
✨Demonstrate Cultural Awareness
Given the international nature of the role, be prepared to discuss your proficiency in multiple languages and how you've navigated diverse cultural environments in your past experiences. This will highlight your adaptability and readiness to engage with global teams.
