Automotive Service Advisor - Customer Care & Upsell in Shrewsbury

Automotive Service Advisor - Customer Care & Upsell in Shrewsbury

Shrewsbury Full-Time 30000 - 42000 £ / year (est.) No working from home possible
RH Recruiting Limited

At a Glance

  • Tasks: Guide customers through their automotive service needs and upsell service plans.
  • Company: Dynamic recruitment agency focused on customer care in the automotive industry.
  • Benefits: Gain valuable industry experience with potential for permanent employment.
  • Other info: Target-driven role with opportunities for growth in the automotive sector.
  • Why this job: Build relationships and make a difference in customer experiences every day.
  • Qualifications: Strong communication skills and previous customer service experience required.

The predicted salary is between 30000 - 42000 £ per year.

A recruitment agency is seeking a Service Advisor in Shrewsbury to ensure a smooth customer experience in the automotive aftersales environment. The ideal candidate will build relationships with customers by advising on necessary repairs and promoting service plans.

Strong communication skills, previous customer service experience, and the ability to work to targets are essential. This role offers the opportunity for valuable industry experience and potential permanent employment.

Automotive Service Advisor - Customer Care & Upsell in Shrewsbury employer: RH Recruiting Limited

Join a dynamic team in Shrewsbury as an Automotive Service Advisor, where we prioritise a supportive work culture that fosters professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package and the opportunity to gain invaluable experience in the automotive industry, all while building lasting relationships with customers in a rewarding environment.

RH Recruiting Limited

Contact Details:

RH Recruiting Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Automotive Service Advisor - Customer Care & Upsell in Shrewsbury

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on that perfect Service Advisor role.

Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain how your customer service experience makes you the ideal candidate for the job.

Tip Number 3

Show off your communication skills! During interviews, be clear and engaging. Remember, as a Service Advisor, you'll need to build relationships with customers, so let your personality shine through.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Automotive Service Advisor - Customer Care & Upsell in Shrewsbury

Customer Service Experience
Strong Communication Skills
Relationship Building
Advising on Repairs
Promoting Service Plans
Target Achievement
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can build relationships with customers, so don’t be shy about showcasing your communication skills!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Advisor role. Share specific examples of how you've advised customers in the past and how you’ve met targets.

Show Your Passion for the Automotive Industry:Let us know why you’re excited about working in the automotive aftersales environment. Whether it's your love for cars or your desire to help customers, showing your enthusiasm can really make your application stand out!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at RH Recruiting Limited

Know Your Stuff

Make sure you brush up on automotive knowledge, especially around common repairs and service plans. Being able to discuss these topics confidently will show that you're serious about the role and can provide valuable advice to customers.

Showcase Your Communication Skills

Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to role-play with a friend, simulating customer interactions to demonstrate how you'd handle queries and upselling services.

Highlight Your Customer Service Experience

Prepare examples from your past roles where you've successfully resolved customer issues or built relationships. This will help illustrate your ability to create a smooth customer experience, which is crucial for the Service Advisor role.

Set Personal Targets

Since the job involves working to targets, think about how you’ve met or exceeded goals in previous positions. Be ready to share specific instances where you achieved targets, as this will show your potential employer that you’re results-driven.