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- Tasks: Lead the parts department, assist customers, and manage inventory for commercial vehicles.
- Company: Join RH Commercial Vehicles, a leading expert in the commercial vehicle industry.
- Benefits: Earn from £13.27 per hour, enjoy 25 days holiday, and access health perks.
- Why this job: Make a real impact in a dynamic environment with excellent career progression opportunities.
- Qualifications: Experience in parts advising, strong communication skills, and a customer-first attitude.
- Other info: Enjoy a vibrant team culture with fantastic company events and well-being programmes.
The predicted salary is between 11 - 16 £ per hour.
Location: Leicester
Salary: From £13.27 per hour
Hours: 45 a week
Job Type: Full Time, Permanent
Why choose us?
- Competitive Salary. Earn top-tier pay with overtime incentives.
- 25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance.
- Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
- Enhanced Maternity Pay. We offer enhanced maternity pay so you can focus on your time with your family.
- Enhanced Paternity Pay. We offer enhanced paternity pay so you can focus on your time with your family.
- Holiday Sell Back: We offer a holiday sell-back scheme so if you don’t use it, you won’t lose out on the pay.
- Career Progression. We’re here to help you achieve your career goals with industry-leading training and support.
- Boost Your Health. Enjoy a large range of perks to keep your mind, body and health in peak condition.
- Extra Benefits! Enjoy recently refurbished facilities, designated break areas, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
The Challenge
- Assist with the running of the parts department, helping customers with their parts enquiries, and providing expert advice on commercial vehicle parts.
- Accurately identify parts using parts catalogues and industry systems.
- Process Orders, ensuring correct parts are supplied in a timely manner.
- Liaise with internal departments such as the workshop and external suppliers to source parts.
- Maintain stock levels, carry out inventory checks, and manage incoming deliveries.
- Provide exceptional customer service both in person and over the phone, building strong client relationships.
- Keep up to date with the latest in product lines, technology, and industry trends.
The Day to Day
Alternate Shifts: Early: Mon – Fri: 06:00 – 15:30 Late: Mon – Fri: 10:30 – 20:00. Sat: 08:00 – 12:00 (Sat paid at overtime)
What we’re looking for
- Previous experience in a Parts Advisor or similar role, ideally within the commercial vehicles sector.
- Strong knowledge of commercial vehicles parts.
- Excellent communication and interpersonal skills, with a customer first attitude.
- Ability to work under pressure and meet tight deadlines.
- Strong IT skills and experience using parts catalogues, stock management and ordering systems.
- A keen eye for detail and excellent organisational skills.
- Problem solving mindset with attention to detail.
- Natural ability to sell to customers.
- Self-motivated to work on own initiative.
You’ll really hit the ground running if you have
- Experience working with the Renault Trucks or Isuzu Trucks product.
- Experience working within a Renault Trucks or Isuzu Trucks dealership.
- Forklift Driver or HGV Drivers licence.
Who are RH Commercial Vehicles
With over 40 years of experience in the commercial vehicle industry, we are the experts in trucks and vans, providing everything our customers need to keep their vehicles on the road. As an official Renault Trucks and Isuzu Trucks dealer, we proudly operate from six thriving sites across the East Midlands. Our Parts Department is a vital cog of the business machine, and we’re looking for dynamic and detail-oriented individuals to join our vibrant team at our Leicester site.
Equal Opportunities Statement: We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.
Parts Supervisor in Leicester employer: RH Commercial Vehicles
Contact Detail:
RH Commercial Vehicles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle industry, especially those who work at RH Commercial Vehicles. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of commercial vehicle parts. Show us you’re not just a candidate but a passionate expert ready to tackle any parts challenge thrown your way!
✨Tip Number 3
Don’t forget to showcase your customer service skills! We love candidates who can build strong relationships with clients, so be ready to share examples of how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about our vibrant team at RH Commercial Vehicles.
We think you need these skills to ace Parts Supervisor in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Supervisor role. Highlight your experience in parts advising and any relevant knowledge of commercial vehicle parts. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Your Customer Service Skills: Since exceptional customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in previous roles. We want to know how you build strong client relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RH Commercial Vehicles
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts, especially if you have experience with Renault or Isuzu Trucks. Familiarise yourself with common parts and their functions, as well as any recent trends in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to help a customer, as this is crucial for the Parts Supervisor position. Being able to articulate these experiences will demonstrate your customer-first attitude.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in past jobs, particularly in high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your keen eye for detail and organisational skills. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the Parts Department. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
