At a Glance
- Tasks: Build and maintain client relationships while delivering top-notch customer service.
- Company: Join a dynamic Account Management Team in a fast-paced environment.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive team culture.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Previous experience in Account Management or Sales Administration is essential.
- Other info: Perfect for organised individuals who thrive in teamwork and problem-solving.
The predicted salary is between 28800 - 48000 £ per year.
This is a varied role in a busy Account Management Team and involves building and maintaining client relationships by delivering an exceptional level of customer service.
Main responsibilities:
- Acting as the main day-to-day point of contact for all clients
- To progress orders advising clients of any change
- Generate and issue new contracts and monitor return
- To handle and solve all client queries in a prompt and professional manner
- To manage and/or generate monthly customer invoicing and recharges
- To generate and authorise external supplier orders
- To produce regular and ‘ad-hoc’ client reports within defined time‑scales
It is essential that you have previous experience within either Account Management or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem solve and work effectively as part of a team are also key to this role.
Sales Support Executive employer: RGS Global Ltd
Contact Detail:
RGS Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Executive role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how your previous experience in Account Management or Sales Administration can shine through. We want you to show off your exceptional customer care skills!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've handled client queries in the past. We all know that being organised is key, so have some examples up your sleeve to demonstrate your administrative prowess.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Account Management or Sales Administration. We want to see how your skills match the role, so don’t be shy about showcasing your customer care and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've built client relationships and solved problems in previous roles.
Show Off Your Organisational Skills: Since this role involves managing multiple tasks, let us know how you stay organised. Whether it’s through tools, techniques, or personal habits, we’d love to hear how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RGS Global Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Executive inside out. Familiarise yourself with the key responsibilities like managing client relationships and handling queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will demonstrate your ability to handle client interactions professionally.
✨Be Organised and Prepared
Bring along any necessary documents, such as your CV and references, and prepare a list of questions to ask the interviewer. This shows that you’re organised and serious about the role. Plus, it gives you a chance to learn more about the company culture and expectations.
✨Team Player Mindset
Highlight your ability to work effectively as part of a team. Share examples of how you've collaborated with colleagues in previous roles, especially in Account Management or Sales Administration. This will reassure them that you can fit into their busy Account Management Team seamlessly.