Facilities Administrator

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Base pay range

Facilities Administrator | Property Maintenance Industry | £27,000 – £32,000 | Permanent Role

Due to company expansion, we are currently seeking an Account Administrator / Maintenance Administrator to work within the Commercial Maintenance / FM industry. The Account Administrator / Maintenance Administrator will be the dedicated point of contact for either one large client or a cluster of smaller clients.

You will be working within a large team of technical managers and help desk. Your responsibilities will include:

• Ensuring engineers are logging in/out of jobs on time on the company/client CAFM system.
• Ensuring relevant compliance documents are uploaded to the company/client CAFM system.
• Ensuring engineers leave detailed remedial reports/job notes on each job they complete.
• Issuing POs to engineers or ordering parts/materials/tools on their behalf for jobs on your account.
• Liaising directly with client points of contact to book in out of hours works/gain access to sites and ensure the client is happy with works carried out.
• Liaising with the helpdesk team and other departments (building fabric, projects, electrical, and HVAC) on works/engineers scheduled on your dedicated account.

Package / What is on offer:

• £27,000 – £31,000 Basic Salary (experience dependent).
• Hours: Monday – Friday, 08:30am – 5:30pm (Office Based).
• Opportunity to increase earnings on paid overtime/out of hours works (£1,000 – £10,000 per annum dependent on choice).
• PAYE, Paid Monthly.
• 21 days holiday + bank holidays (increasing annually).
• Casual dress code in the office.
• Free on-street parking at the offices in Sutton.
• Friendly, social office atmosphere with regular team events.
• Company pension.
• Genuine up-skilling, training, and progression opportunities on offer either into management or surrounding departments.
• Regular, performance-based pay reviews.

The Company:

The business is a commercial, hard services FM/Maintenance provider, providing Carpentry, Plumbing, Air Conditioning, Gas, Electrical, and general building maintenance and projects across the UK.

Requirements:

As an Account/Maintenance Administrator, we are looking for an individual who meets the following profile:

• (Highly preferable but not essential) Experience within the hard services maintenance/FM industry.
• (Highly preferable but not essential) Experience using a CAFM system, preferably Simpro, Verisae, or ProNett.
• Experience within a client-facing/customer service role.
• Comfortable communicating with colleagues, clients, suppliers, and sub-contractors via phone and email.
• Legally able to work in the UK and able to commit to working full-time office-based in Sutton, Greater London.

Could this opportunity be of interest to you? If so, please submit a full CV today and one of the team will give you a call to discuss further.

Seniority level

Entry level

Employment type

Full-time

Job function

Industries: Industrial Machinery Manufacturing

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