Senior Technical Operations Manager

Senior Technical Operations Manager (Mechanical) | £70,000 + Car Allowance | Commercial/ Pharmaceutical |Hertfordshire Due to increased demand, we are actively recruiting for a Senior Technical Operations Manager (Mechanical) to work at a large pharmaceutical contract based in Stevenage, Hertfordshire. You will be part of the Senior Management Team, supporting all Mechanical functions within the contract. Duties: Senior Technical Operations Manager (Mechanical): * Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced. * Responsible for ensuring account compliance against statutory, critical and GxP deliverables. * Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation. * Building the client relationship, ensuring key stakeholders are engaged, informed and have confident in our ability to provide world class service. * Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models. * Accountable for ensuring resilience planning is conducted for all areas of operations. * Accountable for technical assurance of Operations Team staff competency across all spheres of influence. * Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack. * Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions. * Assuring suitable succession planning is in action across all functions in the operations teams. * Responsible for the delivery and tactical implementation actions in line with strategic plans. * Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain. * Deputise for the Head of Technical Operations when required. Employment Package: * £70,000 Salary dependant on qualifications. * Car Allowance * Hours: 08:00 – 17:00 * Status: Permanent, PAYE – Paid monthly. * 25 days paid annual leave + Bank Holidays + Company pension. * Company funded training, development and up-skilling Candidate Profile: * Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification. * Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment). * NEBOSH National General Certificate or working towards. * Excellent understanding and experience of workplace Safety management in a front line technical arena. * Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control. * Ability to maintain composure in a demanding, active and holistically client faced environment