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For Companies At a Glance
- Tasks: Manage client accounts, ensure compliance, and support engineers with administrative duties.
- Company: Established FM Service Provider in Sutton, South London.
- Benefits: Competitive salary, paid overtime, casual dress code, and career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Experience in trade services and proficiency in Microsoft applications required.
- Other info: On-the-job training and annual pay reviews available.
The predicted salary is between 29000 - 35000 £ per year.
We are actively recruiting for a Senior FM Administrator to join a well established, successful FM Service Provider based in Sutton, South London. The company offers hard FM services, including Plumbing, HVAC, Gas, Carpentry, Roofing and Electrical maintenance works across a range of commercial clients/environments within the South of the UK.
As the Senior FM Administrator, you will be responsible for:
- Client communication
- Administrative support across your client account
- Arranging out of hours works
- Ensuring jobs are raised, updated and closed effectively
- Ensuring your account is compliant
- Assisting engineers working on your account with administrative duties
You will also work closely with other departments such as the Scheduling team/helpdesk, accounts and others relating to your customers' account.
Employment Package:
- Base Salary: £29,000 - £35,000 (Dependant on experience)
- Location: Sutton, South London (Full Time, Office Based)
- Industry: Hard Services, Facilities Management (FM) / Maintenance
- Hours: Monday - Friday, 08:30am - 5:30pm
- Additional earnings available: Paid overtime / out of hours on-call (optional, not essential) - up to additional £10,000 per annum
- Free on-street parking surrounding the offices
- Casual dress code in the offices
- Genuine opportunity for career progression
- On the job, alongside company funded training and development where applicable
- Annual pay reviews
Requirements:
- Must be competent at using general Microsoft and Outlook applications: Word, Excel etc.
- Able to commit to a full time, office based role Monday - Friday, 08:30am - 5:30pm
- Experience within a trade related service provider or similar is essential
- Experience working within fast paced, reactive environments is highly beneficial
- Experience using a CAFM system is essential
- Experience using Simpro or ProNett software would be highly beneficial but not essential
If you would be interested in this Maintenance Account Manager position then please apply today by submitting a full CV.
Senior FM Administrator employer: RGR
Contact Detail:
RGR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior FM Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the hunt for a Senior FM Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of hard FM services. Familiarise yourself with common challenges in the industry and think about how your experience can help solve them. This will show potential employers that you're not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior FM Administrator gig! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Senior FM Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior FM Administrator role. Highlight your experience in facilities management and any relevant software skills, like using a CAFM system. We want to see how your background fits with what we do!
Showcase Your Communication Skills: Since client communication is key in this role, don’t forget to showcase your communication skills in your application. Use examples that demonstrate how you've effectively managed client relationships or resolved issues in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness! Make sure to get to the point while still covering all the important details about your experience and skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at RGR
✨Know Your Stuff
Make sure you brush up on your knowledge of hard FM services, especially plumbing, HVAC, and electrical maintenance. Familiarise yourself with the specific software mentioned in the job description, like CAFM systems or Simpro, as this will show you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in trade-related service providers. Think of specific examples where you've successfully managed client accounts or worked in fast-paced environments. This will help demonstrate your capability to handle the responsibilities of a Senior FM Administrator.
✨Communication is Key
Since client communication is a big part of the role, practice how you would explain complex information clearly and concisely. You might even want to prepare a few scenarios where you effectively resolved client issues or improved communication within a team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, career progression opportunities, or how they handle out-of-hours works. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
