At a Glance
- Tasks: Manage international medical cases, providing clinical insights and support for complex situations.
- Company: Join a global leader in medical assistance with a focus on innovative care.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with exposure to diverse medical cases and international collaboration.
- Why this job: Make a real difference in global healthcare while developing your leadership skills.
- Qualifications: Registered nurse with strong clinical judgement and communication skills.
The predicted salary is between 50000 - 80000 £ per year.
Location: London or Bournemouth, hybrid working
Salary: £50,000-£80,000 basic (based on experience) + benefits
Working Pattern: Hybrid with rotational shift cover
We are supporting a global medical assistance and risk management organisation with the appointment of a Nurse Manager to join their international medical assistance team. This is not a traditional hospital-based Nurse Manager position. The role is focused on international medical case management, clinical decision support, medical report writing, escalation handling and supporting complex assistance cases for clients located around the world. Cases can range from non-urgent outpatient reviews through to urgent medical escalations, evacuations and repatriations.
The successful candidate will use their clinical judgement, communication skills and leadership experience to review medical information, assess case priorities, liaise with healthcare professionals internationally and support the wider team in delivering safe, timely and well-informed medical assistance.
The Role
As Nurse Manager, you will be responsible for supporting and managing medical assistance cases across an international client base. You will review medical updates, provide clinical insight, guide case handling decisions and ensure clear, accurate documentation is produced for internal and external stakeholders. You will work closely with medical, operational and clinical support teams, helping to prioritise cases, escalate concerns where required and support decision-making around patient care, travel, evacuation and repatriation.
Key Responsibilities
- Manage day-to-day international medical assistance cases, ensuring timely clinical review and appropriate escalation
- Contact hospitals, clinics, treating physicians and other healthcare professionals internationally to obtain medical updates
- Review clinical information and produce clear, accurate and well-structured medical reports
- Use clinical judgement to assess urgency, risk and the appropriate next steps for each case
- Support complex medical assistance cases, including international escalations, evacuations and repatriations
- Provide guidance and support to the wider team on medical case handling and prioritisation
- Conduct telephonic patient assessments where required
- Liaise closely with operations, medical and clinical support colleagues to ensure effective communication and case progression
- Help ensure cases are managed professionally, efficiently and in line with internal standards and medical procedures
About You
This role would suit a registered nurse with strong clinical judgement, excellent written communication skills and the confidence to support complex medical cases in a fast-paced international environment. You may come from a critical care, emergency, acute, travel health, assistance, private healthcare, occupational health or international medical support background. Previous experience in a non-hospital medical assistance, insurance, repatriation or case management environment would be highly relevant, but is not essential if your clinical background and communication skills are strong.
Essential Requirements
- Qualified and registered Nurse
- Minimum 3 years’ clinical nursing experience, ideally in critical care, acute care, emergency care or another relevant setting
- Strong critical thinking and clinical decision-making skills
- Excellent medical report writing skills
- Confident reviewing medical information and identifying key clinical risks
- Strong verbal and written communication skills
- Ability to manage and prioritise a varied caseload
- Calm, organised and confident when dealing with urgent or complex medical situations
- Able to work collaboratively with medical, operational and support teams
- Comfortable liaising with healthcare professionals across different countries and healthcare systems
- Previous leadership, mentoring or senior clinical experience would be highly advantageous
Desirable Skills
- Experience in medical assistance, travel risk, insurance, evacuation, repatriation or international case management
- Experience supporting remote clinical decision-making or telephonic patient assessments
Why Apply?
This is a unique opportunity for a clinically strong nurse to move into a highly specialised international medical assistance role. You will be supporting complex cases across global locations, working with a collaborative team.
Nurse Manager employer: RGM Partners
As a Nurse Manager at our International Medical Assistance team, you will thrive in a dynamic and supportive work environment that values clinical expertise and leadership. With hybrid working options and a focus on international case management, we offer competitive salaries and comprehensive benefits, alongside opportunities for professional growth and development in a unique sector of healthcare. Join us in making a meaningful impact on global health while enjoying a collaborative culture that prioritises your well-being and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Nurse Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who have experience in international medical assistance. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your clinical decision-making skills. Be ready to discuss real-life scenarios where you had to assess urgency and manage complex cases. Show them you’ve got the chops!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Nurse Manager role. We love seeing candidates who take the initiative and show they’re serious about joining our team!
We think you need these skills to ace Nurse Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Nurse Manager role. Highlight your relevant experience in clinical decision-making and case management, as well as any leadership roles you've held. We want to see how your background aligns with our needs!
Show Off Your Communication Skills:Since this role involves liaising with healthcare professionals globally, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect your ability to produce well-structured medical reports.
Highlight Your Clinical Judgement:We’re looking for someone with strong critical thinking skills. In your application, provide examples of how you've used your clinical judgement in past roles, especially in urgent or complex situations. This will help us see your fit for the fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at RGM Partners
✨Know Your Clinical Stuff
Make sure you brush up on your clinical knowledge, especially around international medical case management. Be ready to discuss your experience in critical care or emergency settings, as well as how you've handled complex cases in the past.
✨Show Off Your Communication Skills
Since this role involves liaising with healthcare professionals from different countries, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in high-pressure situations or when dealing with complex medical information.
✨Demonstrate Leadership Experience
Even if you haven't held a formal leadership position, think about times when you've mentored others or taken charge in a clinical setting. Be ready to share these experiences and how they’ve prepared you for managing a varied caseload.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to medical escalations or urgent decision-making. Think through potential case studies and how you would approach them, showcasing your critical thinking and prioritisation skills.
