HR Business Partner & Operational Lead in Worcester

At Livity Life, we’re leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting‑edge digital tools, we deliver a transformational service that challenges norms and delivers the very best care experience. We have an exciting opportunity for an experienced and driven HR Business Partner & Operational Lead to join our growing team. This is a pivotal role where you will combine strategic HR leadership with hands‑on delivery, partnering closely with operational leaders to drive high‑quality, compliant, and people‑focused services. You will play a key role in shaping workforce strategy, influencing leadership capability, and ensuring our people practices support safe, effective, and values‑led care delivery.

Why Join Livity Life? If you want to be part of a values‑led organisation delivering high‑quality services, working in a role with real influence across operations and strategy and having the opportunity to drive meaningful cultural and workforce improvements then we would love to hear from you. The role is hybrid working with flexibility and site engagement, with the ability to attend our Head Office based in Worcester 1/2 days weekly.

What can we offer you?

• Monday to Friday 40 hours pw
• Company Pension Scheme
• Life Assurance
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

The Role:

• Partner with operational leaders to develop and deliver people plans aligned to business objectives
• Provide expert advice on workforce planning, organisational design, and performance improvement
• Coach leaders to build capability, drive engagement, and improve outcomes
• Lead and support organisational change programmes (e.g. restructures, TUPE, mobilisation)

Employee Relations & Risk Management:

• Provide expert guidance on employment law, policies, and complex casework
• Lead and oversee employee relations activity, ensuring consistent and compliant practice
• Identify trends and proactively implement interventions to reduce risk

Recruitment & Workforce Delivery:

• Lead end‑to‑end recruitment and onboarding activity
• Support workforce planning aligned to service demand and growth

Operational HR Leadership:

• Oversee HR operations including onboarding, HRIS accuracy, and case tracking
• Drive process improvement and ensure delivery against SLAs
• Act as the key link between HR and operations

Data & Insights:

• Provide insight‑led recommendations to leaders

Experience, Skills & Knowledge:

• Proven experience in an HR Business Partner or similar role
• Experience working in fast‑paced, operational environments
• Strong background in employer relations and organisational change
• Strong knowledge of UK employment law and HR best practice
• Excellent stakeholder management and influencing skills
• Ability to translate business strategy into practical people plans
• Strong analytical and data interpretation capability
• Confident in coaching leaders and driving performance

Qualifications and Other Requirements:

• Degree in HR, business, or related field – desirable
• Full UK driving licence and willingness to travel
• Right to work in the UK
• Ability to obtain a DBS (Standard or Enhanced)

This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.