At a Glance
- Tasks: Coordinate maintenance works and ensure tasks are completed efficiently across our parks.
- Company: Join the friendly team at Waterside Holiday Group in beautiful Weymouth.
- Benefits: Enjoy discounts, leisure access, ongoing training, and free parking.
- Other info: Exciting team events and career growth opportunities await you!
- Why this job: Be part of a dynamic team making holiday experiences unforgettable.
- Qualifications: Strong communication and organisational skills; previous admin experience preferred.
The predicted salary is between 27040 - 27040 £ per year.
Location
Bowleaze Cove, Weymouth, Dorset
Contract Type
Permanent
Hours
Full-Time, 40 hours per week, including weekends and bank holidays as required
Salary
£27,040 per annum
Are you highly organised, customer-focused and thrive in a fast-paced environment?
Waterside Holiday Group is looking for a Maintenance Administrator to join our busy Maintenance Team.
This is a key role supporting the smooth running of maintenance operations across our parks.
You'll be responsible for coordinating maintenance works, managing compliance schedules, liaising with holiday home owners, contractors and internal departments, and ensuring maintenance tasks are completed efficiently and to a high standard.
What You'll Do
As a Maintenance Administrator, your responsibilities will include
- Scheduling and allocating maintenance work to the most appropriate team members.
- Coordinating annual compliance checks including Gas Safety, Electrical Testing, PAT Testing and Fire Extinguisher servicing.
- Managing maintenance requests from initial logging through to completion and customer communication.
- Working closely with Lettings to ensure holiday homes remain compliant and up to date.
- Monitoring outstanding jobs and driving timely completion of maintenance work.
- Liaising with holiday home owners regarding repairs, manufacturer visits and chargeable works.
- Supporting the administration of winterisation services, drain downs and safety inspections.
- Coordinating with manufacturers, contractors and suppliers to ensure repairs are completed efficiently.
- Ordering parts and maintaining stock levels for commonly used maintenance items.
- Supporting fleet, building maintenance and funfair compliance administration.
What We're Looking For
We're seeking a proactive and organised individual who
- Has excellent written and verbal communication skills.
- Delivers outstanding customer service and builds positive relationships with a range of stakeholders.
- Has strong administrative, organisational and time management skills.
- Is confident prioritising multiple tasks in a busy environment.
- Demonstrates initiative and problem-solving ability.
- Works accurately and pays close attention to detail.
- Is comfortable using Microsoft Outlook, Word and Excel.
- Has previous administration or coordination experience.
- Previous experience within a holiday park, maintenance or facilities environment would be advantageous but is not essential.
Why Join Waterside Holiday Group?
When you become part of our team, you'll enjoy
- Team Card Benefits including discounts on food, beverages and holidays across the Waterside estate.
- Access to our leisure facilities.
- Ongoing training and development opportunities.
- Exciting team events throughout the year.
- Free on-site parking.
- The opportunity to join a supportive and friendly team within a growing business.
How to Apply
If you're organised, customer-focused and enjoy coordinating a varied workload, we'd love to hear from you.
Apply today and take the next step in your career with Waterside Holiday Group!
Waterside is committed to providing equal opportunities to all current and prospective employees, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marital and civil partnership status.
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StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Administrator in Weymouth
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at RGIT Australia. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like RGIT Australia before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Maintenance Administrator in Weymouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to RGIT Australia:Your cover letter is your chance to shine! Tell us why you want to work at RGIT Australia specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at RGIT Australia!
How to prepare for a job interview at RGIT Australia
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
