At a Glance
- Tasks: Keep our premier property spotless and ensure residents feel at home.
- Company: Join CompassRock, a rapidly growing company in the Build-to-Rent sector.
- Benefits: Enjoy private health insurance, pension scheme, and a cycle to work scheme.
- Other info: Great opportunities for career advancement in a vibrant work environment.
- Why this job: Be part of a dynamic team and make a real difference in residents' lives.
- Qualifications: Experience in housekeeping and a passion for excellent customer service.
We are seeking a motivated Housekeeper to join our team at Walton Court, a premier Build-to-Rent (BTR) property located in Walton-on-Thames. This is an ideal opportunity for someone looking to progress their career in the growing BTR industry, working for a company that is expanding its footprint in the UK.
The successful candidate will support the onsite team and assist with the day-to-day operations of the company’s portfolio in Bristol with a key focus on delivering excellent customer service to residents throughout all aspects of the tenancy lifecycle.
About the role
- Facility Maintenance: Ensure all common areas, including a Gym, Yoga studio, co-working space, resident lounge, terraces, office, reception, kitchen, and corridors, are consistently clean, tidy, and presentable.
- Apartment Cleaning: Manage end-of-tenancy/pre-move-in apartment cleaning and respond to reactive cleaning needs.
- Bin Management: Keep bins and bin areas clean in collaboration with the maintenance team.
- Safety Compliance: Work in accordance with risk assessments and safety data sheets, adhering strictly to health and safety rules.
- Communication: Notify superiors of any damages, deficits, and disturbances, and handle complaints/requests with professionalism and patience.
- Team player: Work as part of a team to ensure that the property and apartments are maintained at a high standard.
The Ideal candidate:
- Experience: Working as part of a housekeeping team to ensure high standards.
- Work ethic: Self-motivated, capable of working with minimal supervision, maintaining high performance standards, and motivating others to achieve similar excellence.
- Customer Service: Understand the importance of delivering high standards of customer service due to regular interactions with residents.
- Attention to Detail: High importance placed on detail orientation for supervising team and own work.
- Prioritisation and time management skills: Essential skills to ensure high-quality work is completed in a timely manner.
- Language skills: Proficient in English.
Job Sector: This job would ideally suit candidates from the hotel/hospitality industry.
Working Hours: 5 day working week including weekend work (Saturday and Sunday) with 2 days off working on a rota basis. 40 hour working week working on a rota basis. This role includes daytime shift work (between 07:00 - 23:00).
Bonus: Discretionary Bonus Scheme.
Benefits: Private health insurance; Pension Scheme; Cycle to Work Scheme; Company Sick Pay.
Location: This is a client facing role and must be based on site at Stafford Yard, Bedminster, Bristol.
We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.
Housekeeper in Walton-on-Thames employer: RGIT Australia
RGIT Australia is an outstanding employer that fosters a dynamic and inclusive work culture, perfect for those passionate about the beauty industry. With hybrid working options and competitive benefits, employees are encouraged to grow and thrive in their careers while contributing to the success of innovative product portfolios. Join us in a vibrant environment where your expertise in product marketing can truly shine and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Walton-on-Thames
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RGIT Australia. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RGIT Australia
Don't be shy about reaching out to RGIT Australia directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RGIT Australia and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RGIT Australia
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
