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- Tasks: Optimise sales operations using data and systems to drive performance.
- Company: Fast-growing energy consultancy focused on informed energy decisions.
- Benefits: Competitive salary, private medical insurance, and work-life balance.
- Other info: Enjoy clear progression opportunities and team-building activities.
- Why this job: Make a direct impact on business performance and shape future operations.
- Qualifications: Experience in business analysis or sales operations with strong CRM knowledge.
The predicted salary is between 35000 - 45000 £ per year.
About Us: We are a fast-growing energy consultancy supporting UK businesses to make informed, commercially sound energy decisions. We operate in a performance-led environment where consistency, accuracy, and results matter. Our focus is on building a scalable business through strong systems, clear processes, and high-performing teams.
The Role: We are looking for a Business Analyst to support the optimisation of our sales operation through effective use of data, systems, and process improvement. This role sits at the centre of the business and is responsible for improving how we use HubSpot, track performance, and manage data across the full sales journey. Working closely with key functions across the business, you will play a key role in enhancing visibility, improving efficiency, and ensuring systems support a high-performance, target-driven environment.
Why Join Us:
- Work at the centre of the business with direct impact on performance
- Take ownership of key systems and reporting
- Opportunity to shape how we operate as we grow
- Work closely with leadership across the operation
What You Will Be Doing Day to Day:
HubSpot & Systems- Take technical ownership of HubSpot across the business
- Build and maintain structured pipelines aligned to the sales journey
- Develop workflows, automations and integrations (e.g. DocuSign, email tracking)
- Ensure data accuracy and consistent use of the system across all teams
- Work with structured datasets to support reporting and analysis
- Utilise tools such as SQL to extract, manipulate and analyse data where required
- Work with or support development within cloud-based environments (e.g Azure or similar)
- Support the evolution of data capability as the business grows
- Ensure consistency in data definitions and reporting logic
- Track and improve visibility of key performance metrics:
- Call volumes
- Talk time
- Conversion rates
- Identify inefficiencies across systems and processes
- Reduce reliance on manual tracking (e.g. Excel spreadsheets)
- Support the development of scalable, consistent ways of working
- Maintain and refresh data sets to support:
- Renewals
What We are Looking For: We are looking for a commercially aware individual who understands how data and systems support performance within a sales environment. You will be a strong fit if you:
- Have experience in a Business Analyst, Sales operations, or CRM-focused role
- Have strong working knowledge of CRM systems (HubSpot preferred)
- Are confident working with data and building reports
- Understand sales performance metrics and pipeline management
- Are proactive and comfortable identifying areas for improvement
- Can operate effectively in a fast-paced, performance-led environment
- Have working knowledge of SQL or similar tools for querying and analysing data
- Have exposure to cloud-based data platforms (e.g Azure or similar)
- Experience in a KPI-driven sales or call centre environment
- Experience building workflows and automations within CRM systems
- Experience improving systems and processes in a growing business
- Experience working with structured datasets or data models
- Exposure to Azure or similar cloud-based data environments
What We Offer:
- Base Salary ranging between £35,000 to £45,000
- Ongoing development and support
- Clear progression opportunities
- Paid time off during the festive break
- Private medical insurance (Vitality)
- Work life balance of Monday to Friday (NO Weekends or Bank Holidays)
- Any many more incentives, bonuses and team building days
Business Analyst in Thornaby-on-Tees employer: RGIT Australia
Contact Detail:
RGIT Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Thornaby-on-Tees
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to data management and CRM systems. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your experience with HubSpot, SQL, and process improvements. We want to see how you’ve made an impact in previous roles, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace Business Analyst in Thornaby-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience with CRM systems like HubSpot and any data management skills you have. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about optimising sales operations and how your skills can help us improve efficiency. Keep it engaging and relevant to the job description.
Showcase Your Data Skills: Since this role involves a lot of data work, make sure to mention your experience with SQL or similar tools. We love seeing examples of how you've used data to drive performance in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RGIT Australia
✨Know Your Data
As a Business Analyst, you'll be working with data daily. Brush up on your SQL skills and be ready to discuss how you've used data to drive decisions in past roles. Prepare examples of how you've improved data accuracy or reporting processes.
✨Master HubSpot
Since HubSpot is a key tool for this role, make sure you’re familiar with its features. If you’ve built workflows or automations before, be prepared to share specific examples. Highlight any experience you have in optimising CRM systems to enhance sales performance.
✨Show Your Process Improvement Skills
Think about times when you've identified inefficiencies in processes. Be ready to discuss how you approached these challenges and the impact your solutions had. This will demonstrate your proactive nature and ability to thrive in a performance-led environment.
✨Understand Sales Metrics
Familiarise yourself with key sales performance metrics like call volumes and conversion rates. Be prepared to explain how you’ve tracked and improved these metrics in previous roles. This shows that you understand the sales journey and can contribute to the company's goals.