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- Tasks: Lead high-quality housing management and ensure excellent service delivery across social housing.
- Company: Join Cardo Group, a trusted provider in building maintenance and refurbishment for social housing.
- Benefits: Enjoy excellent development opportunities, salary sacrifice schemes, and wellbeing resources.
- Other info: Dynamic role with opportunities for growth and transformation in the housing sector.
- Why this job: Be part of a forward-thinking company making a real impact in communities.
- Qualifications: Senior leadership experience in social housing and strong knowledge of compliance requirements.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well‑maintained. We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.
Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK’s most forward‑thinking maintenance and retrofit providers.
The Operations Director is responsible for leading and delivering high‑quality housing management, property services, and customer‑focused operations across the organisation’s social housing portfolio. The role ensures compliance, operational efficiency, financial sustainability, and excellent service delivery to residents, while supporting the organisation’s strategic objectives and regulatory obligations.
Responsibilities- Develop and implement operational strategies aligned with the organisation’s corporate plan.
- Contribute to overall executive leadership and long‑term business planning.
- Lead organisational change and continuous improvement initiatives.
- Ensure alignment with regulatory standards and sector best practice.
- Oversee housing management services including tenancy management, income collection, ASB, and resident engagement.
- Lead asset management, repairs, maintenance, and planned investment programmes.
- Ensure statutory compliance across all properties (gas, electrical, fire, water hygiene, building safety).
- Drive performance against KPIs and service standards.
- Manage operational budgets and ensure cost control.
- Deliver value for money across all services.
- Contribute to financial planning and risk management.
- Senior leadership experience within social housing or affordable housing.
- Strong knowledge of housing regulation and compliance requirements.
- Proven experience managing large operational budgets.
- Track record of delivering service improvements and transformation.
- Experience reporting to Boards or governance committees.
- Excellent development and progression opportunities.
- Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions].
- Life Assurance cover.
- Wellbeing Resources and Counselling services.
Operations Director - Social Housing in Surrey employer: RGIT Australia
Contact Detail:
RGIT Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director - Social Housing in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching Cardo Group and understanding their values and mission. Tailor your responses to show how your experience aligns with their goals, especially in delivering high-quality housing management and compliance.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams through change and improved service delivery in previous roles. This will demonstrate your fit for the Operations Director position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Cardo Group team and contributing to their ambitious growth plans.
We think you need these skills to ace Operations Director - Social Housing in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your senior leadership experience in social housing and any relevant achievements that align with our mission at Cardo Group.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for social housing and how your skills can help us deliver excellent service to residents.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved services or managed budgets effectively in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at RGIT Australia
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing regulations and compliance requirements. Familiarise yourself with Cardo Group's services and recent projects. This will show that you're genuinely interested in the role and understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and managed large operational budgets in the past. Think about specific challenges you've faced and how you drove service improvements. This will help demonstrate your capability as an Operations Director.
✨Align with Their Values
Cardo Group prides itself on quality workmanship and strong resident communication. Be ready to discuss how your values align with theirs and how you can contribute to their mission of delivering excellent service to communities.
✨Ask Thoughtful Questions
Prepare some insightful questions about their strategic objectives and future plans. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. Think about what you want to know regarding their approach to operational efficiency and compliance.