At a Glance
- Tasks: Greet guests, assist with check-in/check-out, and maintain a tidy reception area.
- Company: Join Lincoln College, a historic institution in the heart of Oxford.
- Benefits: Earn £15.76 per hour, enjoy free meals, and access to great discounts.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Gain valuable customer service experience while working in a vibrant college environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 € per year.
Contract Type: Fixed-term position for three months starting from 22nd June 2026 to 27th September 2026.
Hours: 32 hours per week, working 4 days out of 7 days.
Responsible to: Front of House Manager
Salary: £15.76 per hour, this includes rolled up holiday pay
Benefits:
- Enrolment in the Oxford Staff Pension Scheme (OSPS)
- Free lunch or dinner provided in College when on duty
- Access to an Employee Assistance Programme
- Discounts through the Oxford University card
The Role:
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanour.
- Respond efficiently to all guest questions and requests.
- Answer phone calls promptly and courteously, actioning requests or forwarding/taking messages.
- Keep the Reception and outside area clean and tidy.
- Assist with administrative tasks as needed.
- Liaison with inter-departments in making sure high standard of customer care.
- Follow Lincoln College health and safety procedures, referring to the main Lodge as necessary.
- Maintain a high level of security by ensuring only Mitre residents are on the premises.
- In the absence of Housekeeping Staff, assist guests as required, including the occasional making of beds and cleaning of rooms and bathrooms as necessary.
- Carry out any other reasonable requests by Front of House Manager or other senior staff.
The Candidate:
- Experience of working in a customer service role.
- Ability to remain polite and calm under pressure.
- Experience of using Microsoft Office systems.
- Ability to use initiative to solve problems that may arise.
- Ability to work without direct supervision.
- Experience of working with software booking systems.
- Experience of working in a similar role.
EEO Statement:
Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Summer Receptionist employer: RGIT Australia
Lincoln College offers a vibrant and supportive work environment, where employees are valued and encouraged to grow. As a Summer Receptionist, you will enjoy benefits such as free meals during shifts, access to the Oxford Staff Pension Scheme, and discounts through the Oxford University card, all while working in the historic heart of Oxford. The college fosters a culture of inclusivity and personal merit, ensuring that every team member can thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Receptionist
✨Tip Number 1
Get to know the company! Before your interview, check out Lincoln College and Turl Street Mitre's websites. Familiarising yourself with their values and services will help you tailor your responses and show genuine interest.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Summer Receptionist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Summer Receptionist role. Highlight your customer service experience and any relevant skills that match what we're looking for, like using Microsoft Office or handling bookings.
Show Your Personality:We want to see your friendly and positive attitude shine through in your application. Use a conversational tone and let your personality come across, as this role is all about making guests feel welcome!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and skills are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RGIT Australia
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Summer Receptionist. Familiarise yourself with tasks like guest check-in/check-out, handling inquiries, and maintaining a tidy reception area. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples from your past experiences where you provided excellent service. Think of situations where you remained calm under pressure or solved a problem for a guest. This will highlight your suitability for the role.
✨Practice Common Interview Questions
Prepare for typical interview questions such as 'How do you handle difficult customers?' or 'Can you describe a time when you worked without supervision?' Practising your answers will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Turl Street Mitre in a positive light.
